phone call re my computer
This morning a very aggressive phone caller with a foreign accent told me that he was from Spark's technical service and that my computer had Malware and I was about to lose everything in it and my computer would never be able to be fixed. Of course I knew he was lying and was not from Spark or he would have known I'm not with Spark. I kept him talking so that he would not be intimidating anyone else. He told me I had to give him my credit card number so he could fix my malware. He would not accept I was not with Spark, did not believe that I do not have a credit card and shouted at me that I would be sorry if I didn't co-operate, that my computer would be ruined. I said "how dare you threaten me, I want to talk to your supervisor." He then hung up. These crooks must be sucking in some naïve people so please don't be taken in by them.
Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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