359 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

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More messages from your neighbours
3 days ago

Poll: If we want to reduce speeding, what do you think actually changes driver behaviour? 🛻🚨🚓

The Team from Neighbourly.co.nz

In the Post's article on speeding penalties, the question is asked whether speeding fines are truly about road safety, or are they just a way to boost revenue for the Crown?

What do you think? Should speeding motorists receive speeding fines or demerit points?

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If we want to reduce speeding, what do you think actually changes driver behaviour? 🛻🚨🚓
  • 37.1% The sting of a fine (Money talks!)
    37.1% Complete
  • 62.9% The threat of demerit points (Nobody wants to lose their license!)
    62.9% Complete
539 votes
10 hours ago

Get up to $30,000 back* with your new home

James Wattie Retirement Village

Sign up to an independent apartment or townhouse at a participating Ryman village by 31 March 2026 and receive a $30,000 credit on settlement or sign up to a serviced apartment and receive a $10,000 credit on settlement*.

Imagine a new smart TV, your next getaway or furniture for your new home. With more money staying in your pocket, it’s yours to spend!

Discover the lifestyle that awaits.

*Participating villages only, Terms and conditions apply.

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18 hours ago

🎉 Riddle me this, legends! 🎉

The Riddler from The Neighbourly Riddler

He/She who makes it, sells it.
He/She who buys it, doesn't use it.
The user doesn't know they are using it.
What is it?

(Shezz from Ngāruawāhia kindly provided this head-scratcher ... thanks, Shezz!)

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

Want to stop seeing these in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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