Client Survey
We’ve just recently completed a client survey and we’re absolutely over the moon at the results.
Not only did we receive some fantastic individual comments (e.g. things like "I trust Anne completely", "very professional" and "great service") but overall, we scored very highly in every single category, as below:
Survey Question Result
Booking with Ear Suction Hawke’s Bay was easy - 89% 5/5
I didn’t have to wait long for my appointment - 92% 5/5
Getting to the clinic for treatment was no hassle - 98% 4/5 or 5/5
The treatment was pain-free/not uncomfortable - 98% 4/5 or 4/5
The process was professional and of high quality - 92% 5/5
I was pleased with the outcome of the treatment - 92% 5/5
The service provided good value for money - 98% 4/5 or 5/5
Would you recommend us? - 86% 9/10 or 10/10
How likely are you to use us in the future? - 98% 9/10 or 10/10
We are thrilled that Anne’s hard work, professionalism and dedication to providing the very best possible level of client care has paid off and that she has put Ear Suction Hawke’s Bay on such a sound footing in the short time we have been trading.
We are very grateful to all our clients who participated in the survey and in particular, Ray Gorin from Waipawa who won the $50 Prezzy card drawn randomly from participating clients. We would also like to thank all our clients and customers who have chosen to utilise our services and refer us and also to all the health professionals out there (whether doctors, nurses, audiologists or carers from rest homes/day centres etc.) who have been kind enough to refer people to us.
Poll: Do you think banning gang patches is reasonable?
With the government cracking down on gangs, it is now illegal for gang members to display their insignia in public places whether through clothing or their property.
This means arrests can be made if these patches are worn in places like restaurants, shops, on public transport or ferries, and on airplanes. Arrests were made recently at a funeral.
Do you think this ban is reasonable?
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75.8% Yes
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22.8% No
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1.4% Other - I'll share below
What's your favourite recipe for courgettes?
Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.
CAROLS ON THE GREEN
Sunday 1 December, 4-6.30pm, on H N Village Green. Koha sausage sizzle, Santa, Bay Cities's Symphonic Band, Dianne Abraham, Men in Black, Hukarere Girls' College, carol singing. Bring your chairs and a picnic basket and join the festivities. If inclement weather, we'll move into the church.
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