Update to Neighbourly members on data breach 06/01/2025 8am
Yesterday in the High Court at Auckland, Neighbourly was successful in being granted an injunction against any unauthorised use of the data taken in a recent breach.
As we alerted you on January 1 and confirmed on January 3, our systems were accessed illegally and members’ information, including names, email addresses, GPS coordinates from the address you provided to us, forum posts and direct member communications were among the data that was accessed.
We acted immediately upon hearing of a potential breach: we temporarily disabled the site, notified members and authorities including the Privacy Commissioner and worked with our external security consultants to understand if and how it had occurred. We then confirmed the breach with members, safely restored the site to service and began the process of seeking the injunction. Yesterday’s decision by Justice Johnstone prohibits the use of the data by any unauthorised person, and requires them to permanently delete it, or any information obtained from it.
This does not mean that vigilance against scammers is not still required: there is a large industry globally that seeks to use stolen information for identity fraud or to dupe people into providing details of their financial affairs for theft. Again, to keep yourself safe from scammers it is critical that you:
- Don’t click links in emails. Instead, type the web address directly into your browser. This helps ensure you’re visiting a real site, not a fake one
- Enable two-factor authentication where available as this adds an extra layer of security to your data
- Stay alert for phishing emails. Be cautious of unexpected emails asking for personal information, especially ones that create a sense of urgency.
Again, we want to apologise to you for this illegal access to the Neighbourly database and to assure you that we have carefully worked through how this occurred. We have safely secured the site and its services for use and ensured we have robust processes in place so this cannot happen again.
We are continuing to work with the relevant authorities, including the National Cyber Security Centre, on any further steps we need to take.
If you have any further questions please contact us via our customer support team at helpdesk@neighbourly.co.nz.
Hastings Community Patrol
YOUR HASTINGS COMMUNITY PATROL
The Hastings District Community Patrol is a team of local, self-funded, volunteers that play a key role in keeping our local communities safe.
We are a group of dedicated volunteers who patrol the Hastings, Flaxmere, Havelock North and Cape Coast central, urban, and rural areas, focusing on crime prevention. We support the police by acting as extra 'eyes and ears', noting anything that could be suspicious and informing police of incidents requiring urgent attention.
We also work closely with the Local District Councils and other organizations sharing a similar interest in community safety.
Quote from the local police “Community Patrols are invaluable to Police; they keep an eye on neighbourhoods and provide valuable intelligence to Police who cannot be everywhere at once”
We carry out day and night patrols in our dedicated patrol vehicles with sign written liveries that are easily identified by the community.
Our patrol members receive full training and guidance according to the National Community Patrols of NZ protocols and police standards. All applicants are fully vetted by the police on applying.
Volunteering with your local Community Patrol is a great way to make our local community safer and offers an ideal way of being part of a local volunteer team. We would like to encourage other like-minded community members to join our highly committed team. You just need to be keen to learn, have keen eyes and ears, be friendly, honest and be over the age of 18. Being a member of a community patrol could put you on a pathway to a career with the police.
We are a diverse group of the community, and so, if you have the time, commitment and want to put something back into your local community, Community Patrols are seeking new members.
Getting started: Your first step is to express your interest by contacting our recruitment website cpnz.org.nz/join-cpnz. Alternatively, you can contact the Hastings patrols on hastings@cpnz.org.nz
We invite you to join us and be part of your local volunteer group of community patrollers.
Poll: As a customer, what do you think about automation?
The Press investigates the growing reliance on your unpaid labour.
Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.
We want to know: What do you think about automation?
Are you for, or against?
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9.4% For. Self-service is less frustrating and convenient.
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43.5% I want to be able to choose.
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47.1% Against. I want to deal with people.
Advice please
My Ozito garden shredder worked perfectly until I lent it to someone. Now it only works for about a minute before it shuts off. I’ve pulled it apart, cleaned it out, greased and siliconed what needed it, and checked everything I know, but it’s still not staying working properly.
Has anyone else had this problem and found a solution?
I need it sorted ASAP, so I can get the garden sorted before I move in 2 weeks.
It’s not under warranty, being 5 years old now. Sadly, it still would have been had I tried to use it after it was returned. I haven’t for a few years. Now it’s too late.
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