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2687 days ago

Fisher Paykel poor customer relations warning.

Robert from Havelock North

We bought a whole range of FP appliances a year ago because of their reputation. Three months ago the under bench oven failed and we called in the FP repair guy who found a cockroach had shorted out the pcb on top of the oven. We accepted that it was our fault, so paid the near $250 repair cost. We than sprayed the whole area within an inch of its life to prevent it happening again, but!
Just over a month later the same thing happened again! This is in a new build house! Again we had it fixed, paid the bill and then wrote to FP asking for some help as this seemed very unusual and could be a design fault. They would not even consider any compensation, even though we were just asking for a contribution. So be warned, FP are not a sympathetic company and their customer relations stink!

More messages from your neighbours
4 days ago

What's your favourite recipe for courgettes?

Mei Leng Wong Reporter from NZ Gardener & Get Growing

Kia ora neighbours. If you've got a family recipe for courgettes, we'd love to see it and maybe publish it in our magazine. Send your recipe to mailbox@nzgardener.co.nz, and if we use it in the mag, you will receive a free copy of our January 2025 issue.

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5 days ago

Poll: Do you think NZ should ban social media for youth?

The Team from Neighbourly.co.nz

The Australian Prime Minister has expressed plans to ban social media use for children.

This would make it illegal for under 16-year-olds to have accounts on platforms including TikTok, Instagram, Facebook and X.
Social media platforms would be tasked with ensuring children have no access (under-age children and their parents wouldn’t be penalised for breaching the age limit)
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Do you think NZ should follow suit? Vote in our poll and share your thoughts below.

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Do you think NZ should ban social media for youth?
  • 85.5% Yes
    85.5% Complete
  • 13.3% No
    13.3% Complete
  • 1.1% Other - I'll share below
    1.1% Complete
2045 votes
B
14 hours ago

Cleaning a heat pump

Barbara from Raureka

Hi everyone. Can anyone recommend a reliable and reasonable company to clean our heat pump. We used it on cold for a couple of days and when turning it back to warm it has a smell. We get it serviced yearly but the firm we use is expensive.