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2634 days ago

Farmers Returns Policy has tightened up.

Rhonda Neighbourly Lead from Hastings Central

HI Folks,
Just letting you know that if you are like me and sometimes buy things at Farmers to 'check them at home and then take back what you don't actually want', Farmers in Hastings seem to have a new management policy. The docket still says 14 days to return as it always has. The part that has changed which is absolutely their right to do so is that the 'unwritten kindness' they have shown in the past no longer applies. I was a little surprised today to try and return something that was a little over the official return date to be told they are tightening up so I was unable to return it.
Absolutely understand, but as it is different to years worth of previous 'late returns by me' - thought I might let you know in case you need to know of the new 'tightening up'.
So pleased I have learnt my lesson on a single item that was on sale and not on a bag of things!! Phew!
This is not a grumble - I think the staff at Farmers are great!