SILVER WINNER QUALITY SERVICE AWARD
We’re delighted to have been awarded silver in the 2026 Reader’s Digest Quality Service Awards.
This is the eighth time we’ve been honoured in these awards since they began in 2015.
Each year, Reader’s Digest conducts the Quality Service Awards survey to discover New Zealanders’ attitudes towards services from business across various industries.
Companies are assessed based on five pillars: personalisation, understanding, simplicity, satisfaction and consistency.
This recognition reflects the hard work, dedication and excellence that our teams strive for every day in our villages to deliver exceptional service standards.
Thank you to our amazing teams and to all those who took the time to complete the surveys!
Tenants trash home, spray graffiti inside and outside
A Hamilton landlord has been awarded thousands of dollars after tenants left a rental property riddled with graffiti, damage and piles of abandoned furniture, then failed to show up to their own Tenancy Tribunal hearing.
The Tenancy Tribunal has ordered two former tenants of the Inverness Ave property to pay $2,585.83 after their bond was applied to cover unpaid rent, cleaning, rubbish removal, lock changes and repairs.
Poll: Are you a Te Huia fan?
All three Hamilton MPs appear to be united behind the retention of the Te Huia passenger rail service between Hamilton and Auckland, as well as potentially expanding it to Tauranga.
But whether Hamilton East’s Ryan Hamilton, Hamilton West’s Tama Potaka and soon-to-be Labour list MP Georgie Dansey have the combined power to shunt transport minister Chris Bishop and Prime Minister Christopher Luxon onto their line of thinking remains to be seen.
Are you a Te Huia fan? Tell us more in the comments (adding NFP if you don't want your words used in print).
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83.9% Yes
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16.1% No
Poll: As a customer, what do you think about automation?
The Press investigates the growing reliance on your unpaid labour.
Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.
We want to know: What do you think about automation?
Are you for, or against?
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9.4% For. Self-service is less frustrating and convenient.
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43.5% I want to be able to choose.
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47.1% Against. I want to deal with people.
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