J
2300 days ago

Be wary of Telecom companies

Jenny from Hillcrest

Hi,
Just to let you all know, I have been dealing with a particular telecom company. I signed up for a $95 plan last year and after the expiration of the plan, I have to pay $140. Initially, they provided the freebies but started charging for it without giving notice after the expiration date. When asked about the notification for what they are going to charge after expiration period, they said the bill of $140 is the notification and the responsibility lies with us, the consumers. They also require 30 days notice to cancel account which is included in the "hidden clause" and 3 working days to action a cancellation.

Then, the new package that they offer are more expensive than the one I signed up for. In another country, consumers would have been given the option to renew the same package and not pay double after the expiration period.

It was a disappointing encounter. Be wary of their tactics.

cheers, Jenny

More messages from your neighbours
5 days ago

Poll: Should the government levy industries that contribute to financial hardship?

The Team from Neighbourly.co.nz

As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙

One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.

So we want to hear what you think:
Should the government ask these industries to contribute?

Image
Should the government levy industries that contribute to financial hardship?
  • 60.1% Yes, supporting people is important!
    60.1% Complete
  • 25.7% No, individuals should take responsibility
    25.7% Complete
  • 14.3% ... It is complicated
    14.3% Complete
1024 votes
15 days ago

Poll: Are you a Te Huia fan?

Libby Totton Reporter from Waikato Times

All three Hamilton MPs appear to be united behind the retention of the Te Huia passenger rail service between Hamilton and Auckland, as well as potentially expanding it to Tauranga.

But whether Hamilton East’s Ryan Hamilton, Hamilton West’s Tama Potaka and soon-to-be Labour list MP Georgie Dansey have the combined power to shunt transport minister Chris Bishop and Prime Minister Christopher Luxon onto their line of thinking remains to be seen.

Are you a Te Huia fan? Tell us more in the comments (adding NFP if you don't want your words used in print).

Image
Are you a Te Huia fan?
  • 82.7% Yes
    82.7% Complete
  • 17.3% No
    17.3% Complete
75 votes
19 hours ago

Wild weather in the Waikato

The Team from Neighbourly.co.nz

The Waikato really copped it over the weekend, with wild weather leaving a hefty clean-up bill that may run into the millions.

While things are looking calmer in the days ahead, there are still plenty of slips and flooded roads across the district — so if you’re heading out, take it easy and stay alert.

We want to know: How did you and your whānau get on over the weekend?

Want to see what recovery will look like from here? The Waikato Times has the latest.

Image