2703 days ago

Job not up to scratch?

Consumer Protection

If you have problems with services or products, you may be protected by the CGA. You should expect services to be carried out with appropriate competency and skills, and completed to a reasonable standard.

For example, Jan had two painters provide quotes for some painting and wallpaper work. She chose her painter and the work was completed. Two weeks later she noticed bumps and lumps in the wallpaper, that she hadn’t noticed at the time the bill was paid.

With a faulty product, you can return it and ask for a repair, replacement or refund. But that’s not so easy with a service! But Jan’s story ended well, the painter came back and rectified the problem at no cost to Jan.

Check out YOUR rights at consumerprotection.govt.nz
Check your rights

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More messages from your neighbours
1 day ago

Share your summer photos! 📷

The Team from Neighbourly.co.nz

Taken some beautiful snaps lately? Whether it's rainbows, sunsets or a beautiful summer's day, we'd love you to share the joy with us.

Share a photo in the comments below

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7 days ago

We're talking new year resolutions...

The Team from Neighbourly.co.nz

Tidying the house before going to bed each night, meditating upon waking or taking the stairs at work.

What’s something quick, or easy, that you started doing that made a major positive change in your life?

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11 days ago

What word sums up 2024, neighbours?

The Team from Neighbourly.co.nz

If 2020 was the year of lockdowns, banana bread, and WFH (work from home)....

In one word, how would you define 2024?

We're excited to see what you come up with!

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