Medical Alarms Cost Service Cost Changes
MEDICAL ALARM SERVICE COST CHANGES - Do read
The Ministry of Social Development (MSD) funds the costs of medical alarm services to its eligible clients through the Disability Allowance.
As part of this funding, MSD regularly negotiates with medical alarm suppliers to make sure their clients continue to get a quality service at a competitive price. This supports people to stay safe and independent in their own homes.
From 19 August 2019, there’ll be a small change in the weekly cost for medical alarm services. The amount may increase, decrease, or stay the same depending
on the supplier.
To make sure people stay safe, there’ll be no interruption to people’s medical alarm service. MSD
will write to people letting them know about the change and will automatically adjust the Disability Allowance payments of people affected.
If you have a medical alarm provided by a non-accredited supplier you can still get the cost of the alarm covered by your Disability Allowance. If you choose to change to a different supplier, you’ll need to choose an accredited supplier.
The assessment and application process for the Disability Allowance hasn’t changed.
The MSD-accredited suppliers of medical alarm services are:
ADT Security Ltd 0800 111 238 or 0800 238 272
Chubb New Zealand 0800 20 30 40
Freedom Medical Alarms 0800 380 280
St John Medical Alarms 0800 502 323
Red Wolf High Level Monitoring 0800 673 252
MSD is also adding more accredited suppliers soon. This will give people more choice when choosing a MSD-accredited supplier.
Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
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Will these roadworks affect you?
Don’t expect a quick trip between Cambridge and Tamahere for much of this year, because major roadworks are starting.
Asphalt works on that section of Waikato Expressway will run from March through to late 2026, NZ Transport Agency Waka Kotahi (NZTA) says. Motorists are warned to plan for significant delays.
“Unfortunately the pavement, particularly in the slow lanes, has deteriorated faster than expected,” NZTA’s Roger Brady said.
Will these roadworks affect you? Tell us more in the comments (adding NFP if you don't want your words used in print).
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