Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Is there an algae issue where you are?
Once touted as an anglers paradise, and a top water-sport playground on the Waikato River, Mangakino is in danger of becoming a ghost town as toxic algal blooms slowly suck the life out of its main attraction - Lake Maraetai.
Locals say cyanobacterial algal blooms in the river’s hydro lakes have become more frequent over the past five years, and when they arrive no-one can swim or fish in them.
Is there an algae issue where you are? Tell us more in the comments (adding NFP if you don't want your words used in print).
Tamahere home in dentist case was once centre of accountant’s fraud
It’s been a feature in a recent Hamilton District Court trial , but a Tamahere mansion already has an complicated history.
The property in Woodcock Rd - notable for having a hydroslide in the back yard - the scene of now-disproved alleged sexual offending by Hamilton dentist Rahul Gautam - made headlines more than 15 years ago, when it was a focus in the case of accountant Gary Soffe.
Poll: As a customer, what do you think about automation?
The Press investigates the growing reliance on your unpaid labour.
Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.
We want to know: What do you think about automation?
Are you for, or against?
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9.3% For. Self-service is less frustrating and convenient.
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43.6% I want to be able to choose.
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47.1% Against. I want to deal with people.
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