What can you do about that bill?
If you experience a billing issue, you should talk to your provider first. For extra help, you can talk to TDR – your free and independent complaint service.
Almost 40% of complaints received by TDR in 2022 were about bills. Whether it’s a broadband, mobile or home phone billing issue, it’s free to resolve your complaint with TDR. It’s easy too – you can contact TDR online or by phoning 0508 98 98 98 – and we’ll start working with you and your provider.
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Police apologise to rest home alleged theft victim after failing to act
Police have apologised to a pensioner who caught a carer-turned-crook allegedly stealing cash, admitting there was more they could have done.
The about-face comes after the Waikato Times revealed the plight of rest home resident Lisa Allen, who set up a hidden-camera, capturing footage that appeared to show the caregiver opening her handbag and taking out a $50 note while the room was unattended.
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