Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Have you been to Hamilton Gardens lately?
Hamilton will soon offer a portal to a medieval ‘hospital’, without the stress of the bubonic plague.
The Medieval Gardens will open next year at Hamilton Gardens, with much of the work already done.
Leaving Neighbourly
Hey everyone, just a quick note to say I’m leaving Neighbourly. I joined because I thought it would be a good way to connect with people in the community, especially the older generation, and to receive advice, help, and shared knowledge.
Over time I’ve made quite a few posts genuinely looking for help or guidance, and unfortunately I’ve rarely received any responses. Most of the time it’s just one or two likes and no actual comments or help, which gets pretty discouraging after a while.
I understand people are busy, but when you consistently put things out there and hear almost nothing back, it starts to feel like there’s no real point in being part of the platform. Because of that, I’ve decided it’s best for me to move on.
No hard feelings — just not the right fit for me. Wishing everyone all the best.
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
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