Job not up to scratch?
If you have problems with services or products, you may be protected by the CGA. You should expect services to be carried out with appropriate competency and skills, and completed to a reasonable standard.
For example, Jan had two painters provide quotes for some painting and wallpaper work. She chose her painter and the work was completed. Two weeks later she noticed bumps and lumps in the wallpaper, that she hadn’t noticed at the time the bill was paid.
With a faulty product, you can return it and ask for a repair, replacement or refund. But that’s not so easy with a service! But Jan’s story ended well, the painter came back and rectified the problem at no cost to Jan.
Check out YOUR rights at consumerprotection.govt.nz
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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0% Yes! New Year, New Me
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33.3% Yes - but I rarely stick to them
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66.7% Nah - not for me
From rugged campsite to 7.5ha resort
Grant Kilby has always loved camping. His mum was director of health at the YMCA, and he would attend YMCA camps in the school holidays. “I think it was mandatory that I was there,” he jokes.
He went on camping holidays with his parents, and later, took his own kids.
“Camping’s been in my blood.”
Poll: Is it ok to regift something that you have been given?
🎁 Holiday Gift Chat!
Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?
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78.7% Yes! It's better to regift what I don't need
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21.3% No. It's the thought and effort that matters
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