SILVER WINNER QUALITY SERVICE AWARD

We’re delighted to have been awarded silver in the 2026 Reader’s Digest Quality Service Awards.

This is the eighth time we’ve been honoured in these awards since they began in 2015.

Each year, Reader’s Digest conducts the Quality Service Awards survey to discover New Zealanders’ attitudes towards services from business across various industries.

Companies are assessed based on five pillars: personalisation, understanding, simplicity, satisfaction and consistency.

This recognition reflects the hard work, dedication and excellence that our teams strive for every day in our villages to deliver exceptional service standards.

Thank you to our amazing teams and to all those who took the time to complete the surveys!

More messages from your neighbours

Local Highlight

13 minutes ago

Struggle to see a specialist: Majority of cardiology referrals declined

Libby Totton Reporter from Waikato Times

Less than half of cardiology referrals to Waikato Hospital were accepted last year, as new data paints a grim picture of people struggling to access specialist care in multiple areas.

GP representatives warn the situation is getting worse, leaving patients in “horrible" pain as they attempt to manage symptoms through primary care, or turning to private healthcare if they could afford it.

Local Highlight

5 days ago

💡 A Little Brain Buzz for You⚡

The Riddler from The Neighbourly Riddler

I have two faces, but show you only one.
I once had guests, but now have none.
I’m rarely bloody and seldom blue.
I’m often promised and sometimes new

(Trev from Tamatea kindly provided this head-scratcher ... thanks, Trev!)

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

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