Make your family aware: Scam posing as officers returns
A phone scam is re-emerging with cold calling swindlers claiming to be Police officers.
New Zealand Police are advising the public to be vigilant, after a handful of reports have been made in recent days. Unfortunately, at least two elderly Aucklanders have been conned out of tens of thousands of dollars.
Waitematā CIB’s Detective Senior Sergeant Ryan Bunting says scammers are cold calling, mainly on landlines, and claim to be a Police officer.“They will also provide a fake ID or badge number to make their call seem legitimate,” he says.“This person will carry on and provide a reason for their call: either they are investigating fake bank notes, or that your credit card has been cloned.
“As part of this scam, they will ask you to withdraw money from a nearby bank to be collected or ask you to provide further financial or banking information to aid their investigation.”
Be aware: this is a scam call.
Police are investigating two reports this week, in south Auckland and the North Shore, where two people have fallen victim to the scam. “Both victims withdrew cash from a bank and handed this over to someone who arrived at their door to collect it under the fake cover story,” Detective Senior Sergeant Bunting says.“These victims have had their good-will and trust trodden on by these scammers.”
Investigation staff have ensured there is support available for the victims. Detective Senior Sergeant Bunting says: “Scammers have no ethics whatsoever and will take any opportunity to try and con you.“These scams take many forms, and the offenders trick people under a variety of guises or storylines.”
There are occasions where legitimate Police officers will contact people as part of their duties, he says.
Police are asking the community to be aware and take the opportunity to spread the word amongst friends and family members. “We are particularly keen to ensure elder family members are aware of what is happening,” Detective Senior Sergeant Bunting says. “If anyone receives a call of this nature, hang up.
“If you have had the unfortunate position of being a victim to this scam and have not reported this, we encourage you to report this to Police.”
Please remember:
- Police will never call to ask you for bank details, pin numbers or passwords
- Police do not offer prize money
- Police will not ask you to go to a bank to withdraw money
- If you receive a call out of the blue of a similar nature: challenge the caller to identify themselves, ask for their details.
- Hang up, contact 105 to verify the ID and request the officer to contact you
- If it sounds too good to be true, it probably is.
Poll: Should we ditch daylight saving? 🕰️
First introduced in New Zealand in 1927 with the passing of the Summer Time Act, it's what we know as 'Daylight Saving' and this year it ends on the first Sunday in April.
While we do get to sleep in this time around, some people would like to scrap the clock tinkering for good.
And why? Some evidence suggests the time changes are bad for our health as they mess with sleep patterns leading to short-term fatigue and affecting mood. Meanwhile the hour change is frustrating for farmers and a nightmare for getting the littlies to sleep. But what's your take?
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39.7% Yes - get rid of the clock changes
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58.5% No, I enjoy it
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1.8% Other - I'll share below
Mr Minit in Chartwell: Be wary
Hi all,
Just sharing my experience. I had the battery for my car key replaced in March 2025 at Mr. Minit in Chartwell. I was given a one‑year warranty, which seemed impressive at the time.
However, the battery stopped working early Mar 26. With the warranty card, I brought the key back to have it checked and replaced. What I didn’t realise was that the battery was *not* actually replaced. He only tested it with a meter. When I asked whether he had replaced the battery, he said “yes,” but that wasn’t true. He then said he had tested the battery level and there was no need to replace it. When I asked to see the meter, it showed the battery was in the green zone which means it was ok.
I was then advised that I might need to replace the entire key unit. I asked whether he had properly troubleshot the issue to confirm it was the battery and not the key itself. His reply was that he normally doesn’t do that, but I was a “special case.” That means, the warranty card was a misrepresentation and there was no real intention of replacing the battery when it was faulty.
After he finally replaced the battery with a new one, my key worked perfectly again.
**Lesson learned:**
Make sure you take a photo of your warranty card. I feel like the warranty is mostly for show — if I had lost it, I would have been charged another $20+ for a battery. Worst still, I would have to pay more to change the key unit unnecessarily.
Make sure you witness that they replace your old battery with a new one if it's still under warranty.
Police forced to name Netflix as platform for Tom Phillips documentary
Police have confirmed Netflix will screen a reality-style documentary on fugitive Tom Phillips, after initially refusing to name the platform.
Phillips was shot dead on Te Anga Rd, west of Waitomo on September 8, after a near four-year manhunt for Phillips and his three children.
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