Watch out for SCAMS
Neighbourly is aware that online safety is front of mind for members, and scams are getting more tricky to spot. So we thought we'd share some tips from Netsafe to keep you informed about what to avoid and where to get help.
Where do scams take place?
Over the phone, via text message, via email, online or even in person.
What red flags should you be looking out for? Ask yourself these questions...
- Were you expecting this message? or was it out of the blue?
- Are they saying there's a problem which you didn't anticipate?
- Are you having to give money over?
- Are you being rushed?
- Are you being told to click on a link or go to an unfamiliar website?
- Are you being asked to share personal info or passwords?
- Are you being asked to pay in a strange way like wire transfer, gift cards, etc
- Does something not feel right? Do you feel confused?
If you answer yes to any of these questions, it's best to stop communicating and seek support. But if you've already given over money, contact your bank immediately.
You can check if it's a scam by contacting |Netsafe|:
- Toll-free on 0508 NETSAFE (0508 638 723) or +6496660840 if calling from outside New Zealand
- Emailing help@netsafe.org.nz
If you're pretty sure it's a scam, make a report at netsafe.org.nz
Remember Neighbourly is a free service for neighbours so we won't ask you for money or for your password. All emails will come from noreply@neighbourly.co.nz - so feel free to get in touch if you're unsure of something!
Hope this helps you, neighbours!
Poll: Should we ditch daylight saving? 🕰️
First introduced in New Zealand in 1927 with the passing of the Summer Time Act, it's what we know as 'Daylight Saving' and this year it ends on the first Sunday in April.
While we do get to sleep in this time around, some people would like to scrap the clock tinkering for good.
And why? Some evidence suggests the time changes are bad for our health as they mess with sleep patterns leading to short-term fatigue and affecting mood. Meanwhile the hour change is frustrating for farmers and a nightmare for getting the littlies to sleep. But what's your take?
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40.5% Yes - get rid of the clock changes
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57.6% No, I enjoy it
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1.9% Other - I'll share below
Mr Minit in Chartwell: Be wary
Hi all,
Just sharing my experience. I had the battery for my car key replaced in March 2025 at Mr. Minit in Chartwell. I was given a one‑year warranty, which seemed impressive at the time.
However, the battery stopped working early Mar 26. With the warranty card, I brought the key back to have it checked and replaced. What I didn’t realise was that the battery was *not* actually replaced. He only tested it with a meter. When I asked whether he had replaced the battery, he said “yes,” but that wasn’t true. He then said he had tested the battery level and there was no need to replace it. When I asked to see the meter, it showed the battery was in the green zone which means it was ok.
I was then advised that I might need to replace the entire key unit. I asked whether he had properly troubleshot the issue to confirm it was the battery and not the key itself. His reply was that he normally doesn’t do that, but I was a “special case.” That means, the warranty card was a misrepresentation and there was no real intention of replacing the battery when it was faulty.
After he finally replaced the battery with a new one, my key worked perfectly again.
**Lesson learned:**
Make sure you take a photo of your warranty card. I feel like the warranty is mostly for show — if I had lost it, I would have been charged another $20+ for a battery. Worst still, I would have to pay more to change the key unit unnecessarily.
Make sure you witness that they replace your old battery with a new one if it's still under warranty.
Police forced to name Netflix as platform for Tom Phillips documentary
Police have confirmed Netflix will screen a reality-style documentary on fugitive Tom Phillips, after initially refusing to name the platform.
Phillips was shot dead on Te Anga Rd, west of Waitomo on September 8, after a near four-year manhunt for Phillips and his three children.
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