Scammers posing as Police officers
Be aware, pesky phone scammers’ latest move may be posing as Police officers seeking your financial details.
New Zealand Police are aware of reports emerging this month where Kiwis have been contacted on the phone by someone claiming to be an officer. The officer will claim to be from a particular department, tell you that you have been a victim of fraud or scam, and begin to try and obtain further financial information from you. This is a scam.
Detective Senior Sergeant Craig Bolton, from Auckland City’s Financial Crime Unit, says there have been at least a dozen reports made to Police, and these scam calls are largely being made to landlines. “While Police do not have accurate numbers of how many of these scam calls have been received, it is important that the public are aware,” he says. “Police will make some enquiries into these calls, but our experience has shown that often phone-based scammers will be operating from overseas. “We appreciate the vigilance of those who have contact Police so far, as this will help us to make others in the community aware.”
Unfortunately, scams can take many different forms and target victims on different platforms, Detective Senior Sergeant Bolton says. “Scammers are opportunistic and thrive off your trust and good-will. If you receive a call of this nature, do not hand over any personal details.”
New Zealand Police will never contact people seeking their banking details, card numbers, pin numbers or passwords. There are instances where legitimate Police officers will contact you as part of their duties. Police ask that the public remain vigilant.
𝗥𝗲𝗺𝗲𝗺𝗯𝗲𝗿:
➡️Police will never ask for details about your bank cards, pin numbers or passwords over the phone.
➡️Trust your instincts. If something doesn't feel right, or is too good to be true, it probably is.
➡️If you are uncertain, ask for the officer’s details. Hang up, contact 105 and request the officer to contact you.
➡️Police aren’t in the business of offering prize money.
If you are in the unfortunate position of being a victim of a scam, please report the matter to Police.
Take the chance to upskill yourself on scam awareness, check for further information on the NetSafe website.
𝗘𝗺𝗮𝗶𝗹 𝘀𝗰𝗮𝗺:
Police are also aware of an email scam that has re-emerged, that claims to be authorities from Police and other justice sector partners. This scam has been subject of previous advisories. We continue to advise people to be extremely cautious when receiving unsolicited emails. Do not reply an the email of this nature under any circumstances.
Plan to keep cash alive
Keeping cash alive in rural Waikato towns is a big problem, but help could be on the way.
The Reserve Bank is proposing banks keep a minimum ability for their customers to access cash - often a lifeline in small rural communities where banks have cut branches and opening hours.
Poll: Should we ditch daylight saving? 🕰️
First introduced in New Zealand in 1927 with the passing of the Summer Time Act, it's what we know as 'Daylight Saving' and this year it ends on the first Sunday in April.
While we do get to sleep in this time around, some people would like to scrap the clock tinkering for good.
And why? Some evidence suggests the time changes are bad for our health as they mess with sleep patterns leading to short-term fatigue and affecting mood. Meanwhile the hour change is frustrating for farmers and a nightmare for getting the littlies to sleep. But what's your take?
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40.3% Yes - get rid of the clock changes
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57.8% No, I enjoy it
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1.9% Other - I'll share below
Mr Minit in Chartwell: Be wary
Hi all,
Just sharing my experience. I had the battery for my car key replaced in March 2025 at Mr. Minit in Chartwell. I was given a one‑year warranty, which seemed impressive at the time.
However, the battery stopped working early Mar 26. With the warranty card, I brought the key back to have it checked and replaced. What I didn’t realise was that the battery was *not* actually replaced. He only tested it with a meter. When I asked whether he had replaced the battery, he said “yes,” but that wasn’t true. He then said he had tested the battery level and there was no need to replace it. When I asked to see the meter, it showed the battery was in the green zone which means it was ok.
I was then advised that I might need to replace the entire key unit. I asked whether he had properly troubleshot the issue to confirm it was the battery and not the key itself. His reply was that he normally doesn’t do that, but I was a “special case.” That means, the warranty card was a misrepresentation and there was no real intention of replacing the battery when it was faulty.
After he finally replaced the battery with a new one, my key worked perfectly again.
**Lesson learned:**
Make sure you take a photo of your warranty card. I feel like the warranty is mostly for show — if I had lost it, I would have been charged another $20+ for a battery. Worst still, I would have to pay more to change the key unit unnecessarily.
Make sure you witness that they replace your old battery with a new one if it's still under warranty.
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