Further important update to all Neighbourly members
Dear Neighbours,
We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.
Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and, if so, the extent of the breach.
We have now confirmed that there was a breach of some data from our registered users. We are now satisfied that the breach was quickly contained, and we have restored the Neighbourly site and services.
Our investigations have shown that there was unauthorised access of Neighbourly data, which included our registered members’ names, email addresses, GPS coordinates, forum posts and member communications. It did not include passwords but some publicly advertised event and business addresses were included.
Following best practice, we will look to seek a court injunction against any use of the material.
We want to apologise to our members for this occurrence and any concerns it may have caused you over the past few days. We have, of course, addressed the issue that allowed the theft to occur, and we are satisfied that the site is secure for use by all of our members. We will work closely with all our staff to ensure we have the most robust processes in place to prevent it from happening again.
Thank you to our members who contacted us over this period and for the understanding you have shown as we work through the complex issues associated with cyber theft.
Q&A regarding Neighbourly data breach
The Team at Neighbourly
Poll: Does a savoury scone require cheese on top, or folded inside?
Help settle the great kiwi debate ... cheese on top, or folded inside?
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76.7% Inside!
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23.3% On top!
💡 A Little Brain Buzz for You⚡
I have two faces, but show you only one.
I once had guests, but now have none.
I’m rarely bloody and seldom blue.
I’m often promised and sometimes new
(Trev from Tamatea kindly provided this head-scratcher ... thanks, Trev!)
Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!
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Considering Renting Out Your Holiday Home?
Hey Neighbours,
Have you ever thought about renting out your holiday home, or wondered if you could be earning more from your current short-term rental?
As part of the Neighbourly community, Bachcare is offering a FREE short-term rental appraisal to help you understand your property’s earning potential.
With more than 20 years of experience, we support over 1,500 homeowners across New Zealand with 24/7 guest support, local teams on the ground, and professional cleaning services. Our goal is to make hosting simple while helping you maximise your income.
If you would like to learn more, feel free to get in touch.
The Bachcare Team
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