Lead contamination forces recall of sugar products
Six sugar products have been recalled by major manufacturers due to lead contamination.
Raw and brown sugar products by Chelsea, Pams and Woolworths are affected, and have been sold at retail outlets and supermarkets throughout New Zealand through October to November 4 2021.
In a statement, MPI said that that the food safety risk from these products is low, and informed customers who have bought these products to not consume them.
Here's what you need to know:
NAME OF PRODUCT
- Chelsea brand Raw Sugar (500g, 1.2kg, and 4kg)
- Chelsea brand Soft Brown Sugar (500g and 1kg)
- Pams brand Raw Sugar (1kg)
- Pams brand Soft Brown Sugar (1kg)
- Woolworths brand Raw Sugar (500g and 1kg)
- Woolworths brand Brown Sugar (500g and 1kg)
BATCH MARKING
- Chelsea brand Raw Sugar (500g, 1.2kg, and 4kg): Lot 21271 through to Lot 21303
- Chelsea brand Soft Brown Sugar (500g and 1kg): Lot 21280 through to Lot 21293
- Pams brand Raw Sugar (1kg): Lot 21270 through to Lot 21302
- Pams brand Soft Brown Sugar (1kg): Lot 21272 through to Lot 21303
- Woolworths brand Raw Sugar (500g, and 1kg): Lot 21274 through to Lot 21281
- Woolworths brand Brown Sugar (500g, and 1kg): Lot 21278 through to Lot 21303
The recall does not affect any other Chelsea brands of sugar or any other products manufactured by these companies.
Customers are encouraged to get in touch with their retailer to get a full refund.
To find out more about this recall, please visit the New Zealand Food Safety Website.
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Mr Minit in Chartwell: Be wary
Hi all,
Just sharing my experience. I had the battery for my car key replaced in March 2025 at Mr. Minit in Chartwell. I was given a one‑year warranty, which seemed impressive at the time.
However, the battery stopped working early Mar 26. With the warranty card, I brought the key back to have it checked and replaced. What I didn’t realise was that the battery was *not* actually replaced. He only tested it with a meter. When I asked whether he had replaced the battery, he said “yes,” but that wasn’t true. He then said he had tested the battery level and there was no need to replace it. When I asked to see the meter, it showed the battery was in the green zone which means it was ok.
I was then advised that I might need to replace the entire key unit. I asked whether he had properly troubleshot the issue to confirm it was the battery and not the key itself. His reply was that he normally doesn’t do that, but I was a “special case.” That means, the warranty card was a misrepresentation and there was no real intention of replacing the battery when it was faulty.
After he finally replaced the battery with a new one, my key worked perfectly again.
**Lesson learned:**
Make sure you take a photo of your warranty card. I feel like the warranty is mostly for show — if I had lost it, I would have been charged another $20+ for a battery. Worst still, I would have to pay more to change the key unit unnecessarily.
Make sure you witness that they replace your old battery with a new one if it's still under warranty.
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