NZTA licence renewal scam circulating
A new email scam impersonating the NZTA is being sent around telling vehicle owners their licences are due.
The email directs the recipient to renew the funds through clicking a 'Renew Now' button at the bottom corner of the email. It then takes the individual to fake website that gets them to fill in personal details.
CERT NZ, the government authority responsible for cyber security said in a tweet, that anyone who receives this email should report it directly to Waka Kotahi (NZTA).
How to spot a phishing scam:
- NZTA will only send an email through if an individual has contacted them first.
- Email addresses will always end in @nzta.govt.nz, @enews.nzta.govt.nz or @reply.nzta.govt.nz.
- The email may be missing specific details that the NZTA will have on file: such as your plate number, the date your vehicle license is due and vehicle make and model.
- Hover over buttons and links to see if the pop-up will take you to a genuine government (.govt.nz) website
Neighbourly will update this message as further information comes to hand.
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Mr Minit in Chartwell: Be wary
Hi all,
Just sharing my experience. I had the battery for my car key replaced in March 2025 at Mr. Minit in Chartwell. I was given a one‑year warranty, which seemed impressive at the time.
However, the battery stopped working early Mar 26. With the warranty card, I brought the key back to have it checked and replaced. What I didn’t realise was that the battery was *not* actually replaced. He only tested it with a meter. When I asked whether he had replaced the battery, he said “yes,” but that wasn’t true. He then said he had tested the battery level and there was no need to replace it. When I asked to see the meter, it showed the battery was in the green zone which means it was ok.
I was then advised that I might need to replace the entire key unit. I asked whether he had properly troubleshot the issue to confirm it was the battery and not the key itself. His reply was that he normally doesn’t do that, but I was a “special case.” That means, the warranty card was a misrepresentation and there was no real intention of replacing the battery when it was faulty.
After he finally replaced the battery with a new one, my key worked perfectly again.
**Lesson learned:**
Make sure you take a photo of your warranty card. I feel like the warranty is mostly for show — if I had lost it, I would have been charged another $20+ for a battery. Worst still, I would have to pay more to change the key unit unnecessarily.
Make sure you witness that they replace your old battery with a new one if it's still under warranty.
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