1953 days ago

Fraud Awareness Week

The Team from Neighbourhood Support New Zealand

This Fraud Awareness Week we are encouraging Kiwis to take a moment to stop and think ‘is this for real?’ when contacted unexpectedly and asked for personal info.

New Zealand Police's Financial Intelligence Unit estimates New Zealanders lose $20-30 million annually to scams.

HOW TO AVOID A SCAM:

+ A genuine bank or organisation will never contact you to ask for your PIN, password or to move money to another account.

+ Never click on a link in an unexpected email or text – you could be giving access to your personal and financial details.

+ Always question uninvited approaches in case it is a scam. Instead, contact the company directly using a known email or phone number.

+ Don’t assume an email or phone call is authentic – just because someone knows your basic details (name and address, or mother’s maiden name) it doesn’t mean they are genuine.

+ Don’t be rushed into making a decision or financial transaction on the spot – a genuine bank or trusted organisation would never do this.

+ Listen to your instincts – if something feels wrong then it generally is.

If you believe you are the victim of a scam you can contact Police and report the matter via 105.

For more info on how you can prevent yourself, family and friends from being scammed, visit:

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More messages from your neighbours
6 days ago

Poll: Does a savoury scone require cheese on top, or folded inside?

The Team from Neighbourly.co.nz

Help settle the great kiwi debate ... cheese on top, or folded inside?

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Does a savoury scone require cheese on top, or folded inside?
  • 76.1% Inside!
    76.1% Complete
  • 23.9% On top!
    23.9% Complete
1068 votes
J
1 day ago

Mr Minit in Chartwell: Be wary

Jenny from Hillcrest

Hi all,
Just sharing my experience. I had the battery for my car key replaced in March 2025 at Mr. Minit in Chartwell. I was given a one‑year warranty, which seemed impressive at the time.

However, the battery stopped working early Mar 26. With the warranty card, I brought the key back to have it checked and replaced. What I didn’t realise was that the battery was *not* actually replaced. He only tested it with a meter. When I asked whether he had replaced the battery, he said “yes,” but that wasn’t true. He then said he had tested the battery level and there was no need to replace it. When I asked to see the meter, it showed the battery was in the green zone which means it was ok.

I was then advised that I might need to replace the entire key unit. I asked whether he had properly troubleshot the issue to confirm it was the battery and not the key itself. His reply was that he normally doesn’t do that, but I was a “special case.” That means, the warranty card was a misrepresentation and there was no real intention of replacing the battery when it was faulty.

After he finally replaced the battery with a new one, my key worked perfectly again.

**Lesson learned:**
Make sure you take a photo of your warranty card. I feel like the warranty is mostly for show — if I had lost it, I would have been charged another $20+ for a battery. Worst still, I would have to pay more to change the key unit unnecessarily.

Make sure you witness that they replace your old battery with a new one if it's still under warranty.

9 days ago

Got more greens than you know what to do with? 🥦🌱🥕

The Team from Neighbourly.co.nz

Whether it’s a courgette takeover or a feijoa frenzy, don’t let those garden gems go to waste!

Our suggestion to you: Did you know you can grate and freeze excess courgettes to use in chocolate cake later? It sounds a bit dodgy, but it makes the cake incredibly moist ... and hey, it counts as a serving of veg, right? 🍫

What’s your go-to move for a bumper harvest? Drop your best "glut" recipes or preservation hacks in the comments below! 👇

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