Be wary of Telecom companies
Hi,
Just to let you all know, I have been dealing with a particular telecom company. I signed up for a $95 plan last year and after the expiration of the plan, I have to pay $140. Initially, they provided the freebies but started charging for it without giving notice after the expiration date. When asked about the notification for what they are going to charge after expiration period, they said the bill of $140 is the notification and the responsibility lies with us, the consumers. They also require 30 days notice to cancel account which is included in the "hidden clause" and 3 working days to action a cancellation.
Then, the new package that they offer are more expensive than the one I signed up for. In another country, consumers would have been given the option to renew the same package and not pay double after the expiration period.
It was a disappointing encounter. Be wary of their tactics.
cheers, Jenny
Poll: Do you think NZ should ban social media for youth?
The Australian Prime Minister has expressed plans to ban social media use for children.
This would make it illegal for under 16-year-olds to have accounts on platforms including TikTok, Instagram, Facebook and X.
Social media platforms would be tasked with ensuring children have no access (under-age children and their parents wouldn’t be penalised for breaching the age limit)
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Do you think NZ should follow suit? Vote in our poll and share your thoughts below.
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84.4% Yes
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14.3% No
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1.3% Other - I'll share below
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What's your favourite recipe for courgettes?
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