3102 days ago

Job not up to scratch?

Consumer Protection

If you have problems with services or products, you may be protected by the CGA. You should expect services to be carried out with appropriate competency and skills, and completed to a reasonable standard.

For example, Jan had two painters provide quotes for some painting and wallpaper work. She chose her painter and the work was completed. Two weeks later she noticed bumps and lumps in the wallpaper, that she hadn’t noticed at the time the bill was paid.

With a faulty product, you can return it and ask for a repair, replacement or refund. But that’s not so easy with a service! But Jan’s story ended well, the painter came back and rectified the problem at no cost to Jan.

Check out YOUR rights at consumerprotection.govt.nz
Check your rights

Image
More messages from your neighbours
21 hours ago

A Neighbourly Riddle! Don’t Overthink It… Or Do?😜

The Riddler from The Neighbourly Riddler

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

If you multiply this number by any other number, the answer will always be the same. What number is this?

Image
23 days ago

Poll: As a customer, what do you think about automation?

The Team from Neighbourly.co.nz

The Press investigates the growing reliance on your unpaid labour.

Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.

We want to know: What do you think about automation?
Are you for, or against?

Image
As a customer, what do you think about automation?
  • 9.6% For. Self-service is less frustrating and convenient.
    9.6% Complete
  • 43.4% I want to be able to choose.
    43.4% Complete
  • 47% Against. I want to deal with people.
    47% Complete
2570 votes
27 days ago

Poll: Would you take a 1.5-hour hike for a shop? 🌿🐦

The Team from Neighbourly.co.nz

Canterbury, you have a hidden treasure right on your doorstep ... though it does come with a 1.5-hour walk up the stunning Rakaia Gorge Walkway.

Along the trail you’ll find The Fantail Shop showcasing small artworks by local artisans. Even better, every purchase supports the Fantail Trust, helping protect and restore biodiversity on the north bank of the gorge.

So we’re curious: would you take a 1.5-hour hike for a shop? (And for local biodiversity, of course 🌿)

Image
Would you take a 1.5-hour hike for a shop? 🌿🐦
  • 31.9% Yes!
    31.9% Complete
  • 68.1% No thank you.
    68.1% Complete
185 votes