3102 days ago

Job not up to scratch?

Consumer Protection

If you have problems with services or products, you may be protected by the CGA. You should expect services to be carried out with appropriate competency and skills, and completed to a reasonable standard.

For example, Jan had two painters provide quotes for some painting and wallpaper work. She chose her painter and the work was completed. Two weeks later she noticed bumps and lumps in the wallpaper, that she hadn’t noticed at the time the bill was paid.

With a faulty product, you can return it and ask for a repair, replacement or refund. But that’s not so easy with a service! But Jan’s story ended well, the painter came back and rectified the problem at no cost to Jan.

Check out YOUR rights at consumerprotection.govt.nz
Check your rights

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More messages from your neighbours
20 hours ago

A Neighbourly Riddle! Don’t Overthink It… Or Do?😜

The Riddler from The Neighbourly Riddler

Do you think you know the answer? Simply 'Like' this post if you know the answer and the big reveal will be posted in the comments at 2pm on the day!

If you multiply this number by any other number, the answer will always be the same. What number is this?

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23 days ago

Poll: As a customer, what do you think about automation?

The Team from Neighbourly.co.nz

The Press investigates the growing reliance on your unpaid labour.

Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.

We want to know: What do you think about automation?
Are you for, or against?

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As a customer, what do you think about automation?
  • 9.6% For. Self-service is less frustrating and convenient.
    9.6% Complete
  • 43.4% I want to be able to choose.
    43.4% Complete
  • 47% Against. I want to deal with people.
    47% Complete
2570 votes
10 hours ago

Ready to make the most of retirement?

Yvette Williams Retirement Village

From hobbies to adventures, there’s so much to enjoy!
- Explore new hobbies like gardening or painting
- Stay active with walking groups or cycling trails
- Learn something new with online courses or local classes
- Give back through volunteering or mentoring

Read the full article and take our fun quiz to find out which activities suit your personality best below!

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