Southern Cross misbehaving
This week we discovered Southern Cross had been acting less honorably than we would expect from our largest medical insurer.
Removing a benefit that enables policyholders to access new private hospital treatments when they become available. This isn't experimental treatment; this is MedSafe Approved and Pharmac Funded. Making it more difficult for about 1 in 5 people that have cover with them.
It might be okay for them to make the changes; their policy wordings say they can. More, the problem is how they did it without effective notice and left policyholders and the financial services industry to figure it out.
On the basis that neither clients calling nor product research houses have picked it up in nearly three years, this is more about how it was done than it is about people picking it up and understanding it.
What word sums up 2024, neighbours?
If 2020 was the year of lockdowns, banana bread, and WFH (work from home)....
In one word, how would you define 2024?
We're excited to see what you come up with!
The Great Kiwi Quiz is back by popular demand
Grab a copy of your local Stuff newspaper between 1 Jan - 28 Jan and participate in the Great Kiwi Quiz! Test your knowledge, answer the daily New Zealand based questions, and find out how well you know our beautiful country!
Each correct answer will get you one entry into the draw to WIN a Weber® Lumin® BBQ Prize Pack, valued at $1098! Each pack includes: an electric BBQ, a stand with a side table, and a cover. The more answers you enter correctly, the higher your chance of winning. For more information and to submit your answers, click here.
The team at Stuff
Poll: Would you rather: Christmas in summer forever or winter forever?
Just a bit of a fun poll to get you thinking.
If you had to live out your Christmas days, would you prefer it was a summer Christmas or a winter Christmas?
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63% Summer
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35.6% Winter
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1.4% Other - I'll share below
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