SILVER WINNER QUALITY SERVICE AWARD
We’re delighted to have been awarded silver in the 2026 Reader’s Digest Quality Service Awards.
This is the eighth time we’ve been honoured in these awards since they began in 2015.
Each year, Reader’s Digest conducts the Quality Service Awards survey to discover New Zealanders’ attitudes towards services from business across various industries.
Companies are assessed based on five pillars: personalisation, understanding, simplicity, satisfaction and consistency.
This recognition reflects the hard work, dedication and excellence that our teams strive for every day in our villages to deliver exceptional service standards.
Thank you to our amazing teams and to all those who took the time to complete the surveys!
Poll: Should the government levy industries that contribute to financial hardship?
As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙
One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.
So we want to hear what you think:
Should the government ask these industries to contribute?
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59.7% Yes, supporting people is important!
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26% No, individuals should take responsibility
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14.3% ... It is complicated
Addictive Eaters Anonymous
After ten years of depression, my life had hit rock bottom
I remember being ‘different’ around food for most of my life. This included things such as being the person who had two cream buns at morning tea when everyone else had one; eating icing sugar by the spoonful directly from the packet; and being the family member who went into the kitchen after dinner to eat the leftovers. There are numerous other examples – too many to list. I could overeat anything. If I couldn’t get my preferred favourites (e.g. chocolate), I’d be eating the vegetables.
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