M
571 days ago

Banking Regulations and Large Corporates - Beware

Mike from Papanui

Found out some pretty shocking information.... I cancelled my insurance policy with AMI and they owed me a refund.
Instead of paying the refund, they set up a direct debit on my bank account with BNZ without my authority and withdrew the amount they were supposed to refund me.
Called the bank to find out how that could have happened and they told me that "a number of large organisations were allowed to set up direct debits without any authorisation from the customer".
I called the Banking Ombudsman and they confirmed that was correct. They said it was done to "reduce the amount of paperwork for the organisations and they depended on the fact it would reflect badly on these organisations if they abused the plan" to prevent any issues.

So anytime they want, telcos, insurance companies electricity companies, etc can set up a direct debit on your accounts and deduct money. If you want to dispute it, you have to go through a disputes resolution process, so there goes hours, days or months of your time to get your money back.

Unbelievable!!!!!

More messages from your neighbours
5 days ago

Poll: Should the government levy industries that contribute to financial hardship?

The Team from Neighbourly.co.nz

As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙

One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.

So we want to hear what you think:
Should the government ask these industries to contribute?

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Should the government levy industries that contribute to financial hardship?
  • 60.1% Yes, supporting people is important!
    60.1% Complete
  • 25.7% No, individuals should take responsibility
    25.7% Complete
  • 14.3% ... It is complicated
    14.3% Complete
1024 votes
2 hours ago

Addictive Eaters Anonymous

The Team from Addictive Eaters Anonymous - Christchurch

After ten years of depression, my life had hit rock bottom

I remember being ‘different’ around food for most of my life. This included things such as being the person who had two cream buns at morning tea when everyone else had one; eating icing sugar by the spoonful directly from the packet; and being the family member who went into the kitchen after dinner to eat the leftovers. There are numerous other examples – too many to list. I could overeat anything. If I couldn’t get my preferred favourites (e.g. chocolate), I’d be eating the vegetables.

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19 hours ago

Poll: Do you have a go-to adverse-weather checklist for your family? ☔⚠️

The Team from Neighbourly.co.nz

As reported in the Press, the same low-pressure system that lashed the North Island over the weekend is now making its way south, bringing heavy rain and strong winds with it. It’s a soggy start to the week for many of us.

With more wild weather on the cards, we’re curious: do you have a go-to adverse-weather checklist for your family? Or are you more of a “grab the torches and hope for the best” household?

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Do you have a go-to adverse-weather checklist for your family? ☔⚠️
  • 44.4% Yes - we like to be prepared
    44.4% Complete
  • 38.9% Nah
    38.9% Complete
  • 16.7% This is on my to-do list!
    16.7% Complete
18 votes