45 days ago

Further important update to all Neighbourly members

The Team from Neighbourly.co.nz

Dear Neighbours,

We wanted to update you with what we have uncovered in regards to the potential Neighbourly data breach which we were alerted to on Thursday January 1.

Over the past few days we have worked to understand whether our members’ data had been accessed without authorisation and, if so, the extent of the breach.

We have now confirmed that there was a breach of some data from our registered users. We are now satisfied that the breach was quickly contained, and we have restored the Neighbourly site and services.

Our investigations have shown that there was unauthorised access of Neighbourly data, which included our registered members’ names, email addresses, GPS coordinates, forum posts and member communications. It did not include passwords but some publicly advertised event and business addresses were included.

Following best practice, we will look to seek a court injunction against any use of the material.

We want to apologise to our members for this occurrence and any concerns it may have caused you over the past few days. We have, of course, addressed the issue that allowed the theft to occur, and we are satisfied that the site is secure for use by all of our members. We will work closely with all our staff to ensure we have the most robust processes in place to prevent it from happening again.

Thank you to our members who contacted us over this period and for the understanding you have shown as we work through the complex issues associated with cyber theft.

Q&A regarding Neighbourly data breach

The Team at Neighbourly

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More messages from your neighbours
5 days ago

Poll: Should the government levy industries that contribute to financial hardship?

The Team from Neighbourly.co.nz

As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙

One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.

So we want to hear what you think:
Should the government ask these industries to contribute?

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Should the government levy industries that contribute to financial hardship?
  • 59.7% Yes, supporting people is important!
    59.7% Complete
  • 26% No, individuals should take responsibility
    26% Complete
  • 14.3% ... It is complicated
    14.3% Complete
1056 votes
6 hours ago

Addictive Eaters Anonymous

The Team from Addictive Eaters Anonymous - Christchurch

After ten years of depression, my life had hit rock bottom

I remember being ‘different’ around food for most of my life. This included things such as being the person who had two cream buns at morning tea when everyone else had one; eating icing sugar by the spoonful directly from the packet; and being the family member who went into the kitchen after dinner to eat the leftovers. There are numerous other examples – too many to list. I could overeat anything. If I couldn’t get my preferred favourites (e.g. chocolate), I’d be eating the vegetables.

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1 day ago

Poll: Do you have a go-to adverse-weather checklist for your family? ☔⚠️

The Team from Neighbourly.co.nz

As reported in the Press, the same low-pressure system that lashed the North Island over the weekend is now making its way south, bringing heavy rain and strong winds with it. It’s a soggy start to the week for many of us.

With more wild weather on the cards, we’re curious: do you have a go-to adverse-weather checklist for your family? Or are you more of a “grab the torches and hope for the best” household?

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Do you have a go-to adverse-weather checklist for your family? ☔⚠️
  • 48% Yes - we like to be prepared
    48% Complete
  • 40% Nah
    40% Complete
  • 12% This is on my to-do list!
    12% Complete
25 votes