Malicious email impersonating NZ Post circulating
New Zealand Post have published a warning to customers after several variations of a scam email were reported over the past 24 hours.
The email asks to correct personal details because of a failed parcel delivery.
The email directs the recipient to 'schedule a new delivery'. If any individual has received these emails, NZ Post has advised to delete it immediately.
In a statement sent to Neighbourly, NZ Post confirmed that it had taken 24 websites offline in relation to the scam.
For more information on the scam, please see the NZ Post's Cyber Security Alerts page.
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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