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Jackie from South New Brighton
I would like to share the bad experiences I have had over the past few weeks with a carpet cleaning company called Clean Globe. Twice in the last 10 weeks, I have made appointments for them to clean the carpets in my house, and both times they did not turn up, nor contact me soon after the expected… View moreI would like to share the bad experiences I have had over the past few weeks with a carpet cleaning company called Clean Globe. Twice in the last 10 weeks, I have made appointments for them to clean the carpets in my house, and both times they did not turn up, nor contact me soon after the expected time to explain or apologise.
The first appointment was in early Sept and I spent hours beforehand shifting all the small furniture so they had a clear run. This was difficult as I have a back disability and this heavy work caused a lot of pain which affected my mobility for a couple of days. Two large bird cages also had to be relocated out of the house.
However 45 minutes before they were due, I had a phone call to say they were running 60-90 minutes late, due to a van break down. I said I wasn’t happy as I would have to change a later appointment, but would have to accept it. Then nothing – no phone call, no arrival, no text!
I waited a day before putting a negative review on their website and immediately received a rather generic apology. Nothing more.
Then last week I received a marketing email extoling their virtues, so seeing red at their cheek, I sent back a very negative response telling them how I felt. Immediately I received a more genuine email, apologising and offering to come and clean my carpet free of charge, and they would shift all the small furniture themselves. Happy with this, and by way of a very pleasant phone call, I made another booking for yesterday, but still did quite a bit of heavy cleaning – skirting boards, cobwebs, etc. Bird cages were relocated again.
Did they turn up? Apology? Phone call? Nothing! I pulled up their confirmation email (which I had earlier accepted) and replied to it saying that it was a pity they hadn’t kept the appointment themselves.
This morning I found an email sent at 10.45 pm yesterday saying simply “Will come tomorrow at 12pm. Regards Ash”.
I have no desire to allow them to let me down a third time, and was going out, so replied by email and text to tell them not to come today and that I wanted nothing more to do with their company.
.
Now I have just received another generic marketing email saying how wonderful they are!
Not a good way to run a business Clean Globe!
I'm Nadine, a reporter for Stuff and I'm wanting to do a story about the reality of the festive season for some people.
I'm wanting to talk to an older pensioner who will likely be alone at Christmas and finds it hard to get by on the pension.
Is this you? I'd love to … View moreI'm Nadine, a reporter for Stuff and I'm wanting to do a story about the reality of the festive season for some people.
I'm wanting to talk to an older pensioner who will likely be alone at Christmas and finds it hard to get by on the pension.
Is this you? I'd love to talk to you if possible. I'd need to visit prior to Christmas and on Christmas Day, if possible.
You can email me at nadine.roberts@stuff.co.nz or leave a comment below and I can get in touch.
Thanks for reading!
Ros from Linwood
Could buy or borrow .only want to use for slides that I have. So only will use for a short time
Advise rosbookernz@gmail.com
The Team from Neighbourly.co.nz
This coming Monday is Labour Day in New Zealand. This public holiday marks when the eight-hour workday and 48-hour workweek became law in 1899. The idea started with Samuel Parnell, a carpenter in Wellington, who in 1840 refused to work more than eight hours a day. Since skilled workers were in … View moreThis coming Monday is Labour Day in New Zealand. This public holiday marks when the eight-hour workday and 48-hour workweek became law in 1899. The idea started with Samuel Parnell, a carpenter in Wellington, who in 1840 refused to work more than eight hours a day. Since skilled workers were in short supply, his employer had to agree.
As more skilled workers arrived, employers tried to change working conditions, but Parnell and others kept pushing for better rights. In 1890, Parnell led a Labour Day parade of 1,500 people to promote the eight-hour day. He passed away shortly after, and nine years later, Labour Day became an official public holiday.
Do you feel that we have reached the ideal in working environments yet? What rights are you passionate about relating to employment? Share your thoughts!
143 replies (Members only)
Diana Isaac Retirement Village
Ryman Healthcare has donated $466,640 to Leukaemia & Blood Cancer New Zealand while announcing Hato Hone St John as its new charity partner.
Ryman’s Executive Chair, Dean Hamilton, presented the cheque to the charity at a special event held at Murray Halberg Village in Auckland.
Tim … View moreRyman Healthcare has donated $466,640 to Leukaemia & Blood Cancer New Zealand while announcing Hato Hone St John as its new charity partner.
Ryman’s Executive Chair, Dean Hamilton, presented the cheque to the charity at a special event held at Murray Halberg Village in Auckland.
Tim Edmonds, CEO of Leukemia & Blood Cancer New Zealand, described the donation as ’vitally important’ to the work the charity does.
Click read more for the full article.
The Team from Environment Canterbury
🏠 Properties under 2 hectares: Can't burn outdoors. Compost, mulch or take it to a transfer station.
🏡 Properties over 2 hectares: Only burn dry vegetation (less than 25% moisture content), paper and cardboard. No rubbish or inorganic material.
Check 👉 ecan.govt.nz/outdoorburning
Melissa from Emergency Cards Limited
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The Team from Neighbourly.co.nz
Congratulations to this week's winners:
Sam Fuller from Red Beach
Johanna Mortis from Saint Clair
Matthew Hardy from Kelburn
… View moreCongratulations to this week's winners:
Sam Fuller from Red Beach
Johanna Mortis from Saint Clair
Matthew Hardy from Kelburn
Anne Fahey from Woolston
They've each won a $100 petrol voucher.
If you're a winner, get in touch here.
Not a winner this week? There's always next week!
Enjoy relaxed living in breathtaking Blenheim, Marlborough.
For just $15 a ticket, you could win this brand-new, fully furnished Jennian home, valued at over $1 million.
You can make this property your permanent residence, a holiday retreat, a rental, or simply sell it!
Get your tickets… View moreEnjoy relaxed living in breathtaking Blenheim, Marlborough.
For just $15 a ticket, you could win this brand-new, fully furnished Jennian home, valued at over $1 million.
You can make this property your permanent residence, a holiday retreat, a rental, or simply sell it!
Get your tickets today at heartlottery.org.nz.
Find out more
The Team from Neighbourly.co.nz
1) Improve outdoor lighting
Ensure that streets, driveways, and front yards are well-lit. Motion-sensor lights around homes deter trespassers by reducing hiding spots and illuminating their movements.
2) Trim your trees
Overgrown shrubs and trees provide cover for intruders. Keeping them … View more1) Improve outdoor lighting
Ensure that streets, driveways, and front yards are well-lit. Motion-sensor lights around homes deter trespassers by reducing hiding spots and illuminating their movements.
2) Trim your trees
Overgrown shrubs and trees provide cover for intruders. Keeping them well-trimmed around windows and doors improves visibility and reduces potential hiding spots.
3) Secure Entry Points
Ensure doors, windows, and gates are always closed when you are away from the house. Upgrade to more secure locks, deadbolts, or even smart locks for added protection.
4) Add a security camera
Place security cameras in the main entry points to your home. Doorbell cameras are also relatively cheap and a great way to keep track of who is visiting your home when you aren't there.
5) Start a Neighborhood Watch Program
You could reach out to members on Neighbourly to form a group of neighbors who can regularly keep an eye out for suspicious activity and report it. You could also check with Neighbourhood Support to see what is existing in your area.
6) Introduce yourself to your neighbours
The closer you are to your neighbors, the more likely they’ll notice when something unusual or suspicious is happening around your property
Feel free to share anything that you do around your area to deter crime.
90 replies (Members only)
Phill from Aranui
Hey guys anybody have a computer laying round not being used would love to take it off ur hands
Phill from Aranui
White nintendo dsi great xmas present for the any new or old school gamer. modded so you can download any game you like for free comes with about 100 games already on an SD card. 120 ono
Price: $120
The Team from Resene ColorShop Shirley
Take on the terracotta trend and sculpt a unique floral feature painted in Resene FX Paint Effects Medium, Resene Sakura and Resene Apple Blossom. Find out how to create your own with these easy step by step instructions.
Revamp an old trolley for drinks with a twist with Resene Enamacryl. Find out how to create your own with these easy step by step instructions. Find out more
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