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587 days ago

Banking Regulations and Large Corporates - Beware

Mike from Papanui

Found out some pretty shocking information.... I cancelled my insurance policy with AMI and they owed me a refund.
Instead of paying the refund, they set up a direct debit on my bank account with BNZ without my authority and withdrew the amount they were supposed to refund me.
Called the bank to find out how that could have happened and they told me that "a number of large organisations were allowed to set up direct debits without any authorisation from the customer".
I called the Banking Ombudsman and they confirmed that was correct. They said it was done to "reduce the amount of paperwork for the organisations and they depended on the fact it would reflect badly on these organisations if they abused the plan" to prevent any issues.

So anytime they want, telcos, insurance companies electricity companies, etc can set up a direct debit on your accounts and deduct money. If you want to dispute it, you have to go through a disputes resolution process, so there goes hours, days or months of your time to get your money back.

Unbelievable!!!!!

More messages from your neighbours
3 days ago

Poll: If we want to reduce speeding, what do you think actually changes driver behaviour? ๐Ÿ›ป๐Ÿšจ๐Ÿš“

The Team from Neighbourly.co.nz

In the Post's article on speeding penalties, the question is asked whether speeding fines are truly about road safety, or are they just a way to boost revenue for the Crown?

What do you think? Should speeding motorists receive speeding fines or demerit points?

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If we want to reduce speeding, what do you think actually changes driver behaviour? ๐Ÿ›ป๐Ÿšจ๐Ÿš“
  • 37.6% The sting of a fine (Money talks!)
    37.6% Complete
  • 62.4% The threat of demerit points (Nobody wants to lose their license!)
    62.4% Complete
686 votes
6 days ago

Scam Alert: Bank cold calls

The Team from Neighbourly.co.nz

ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.

๐Ÿ›ก๏ธ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and youโ€™re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.

Remember, banks will:โ€‹โ€‹
โŒ Never ask for your banking passwords, PINs, or verification codesโ€‹โ€‹
โŒ Never need to know your full credit card number โ€“ especially the CVC
โŒ Never ask you to download software or remotely access your deviceโ€‹โ€‹
โŒ Never ask you to purchase gift cards or transfer funds.

If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.

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10 days ago

Some Choice News!

Kia pai from Sharing the Good Stuff

DOC is rolling out a new tool to help figure out what to tackle first when it comes to protecting our threatened species and the things putting them at risk.

Why does this matter? As Nikki Macdonald from The Post points out, weโ€™re a country with around 4,400 threatened species. With limited time and funding, conservation has always meant making tough calls about what gets attention first.

For the first time, DOC has put real numbers around what it would take to do everything needed to properly safeguard our unique natural environment. The new BioInvest tool shows the scale of the challenge: 310,177 actions across 28,007 sites.

Now that we can see the full picture, it brings the big question into focus: how much do we, as Kiwis, truly value protecting nature โ€” and what are we prepared to invest to make it happen?

We hope this brings a smile!

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