M
91 days ago

Holidayhouses.co.nz

Mike from Papanui

Be careful (or avoid) using this site if you're renting holiday accommodation. We used it to book a holiday home for four days.
The pictures looked ok, it had a couple good reviews (which we now suspect were provided by friends or family). They did say it was a new house and still a "work in progress" but we assumed that would mean there was some painting to be done, landscaping, or something of that nature. Instead, we arrived to find a construction site including a sign at the entry saying "Construction site, no unauthorised personnel".
Opened the front door and it was a bare concrete slab, with no floor coverings except for a few pieces of old carpet and underlay scattered about which was worse because the pieces were not secured so a trip hazard. Bare electrical wires were hanging from the ceiling and walls, only about half the living space was accessible because of building materials and various crap. In the bathroom off the master bedroom, the shower head was broken and they had used a cable tie to secure it and it pointed straight down. So unless you were a metre tall you couldn't use it. The other bathroom had an open shower, the shower head pointed straight at the wall switch plate, which was unsecured so an excellent opportunity for someone to electrocute themselves. The outside was worse.
Then to add insult to potential injury the place was filthy. The oven had baked on food all over the inside, food crumbs and baked on food on the hob, countertops and sink. The dishwasher was full of dirty dishes and the undercounter rubbish bin was full. The fridge and freezer were so full of their personal stuff we had trouble putting much of anything in either. And there were open containers of food in the freezer......
The owner "didn't understand what we were upset about as it is a lovely home". Refused to refund us so after looking for two days (it was Waitangi weekend) we found another place to move to. Owner refused to refund the two nights and when we spoke to holidayhouses.co.nz (owned by Trademe) they said "they do not get involved in disputes between owners and guests".
So we're now going to have to go to the Disputes Tribunal to try and get our money back, spoke to a lawyer he said it was a clear case of a breach of the Fair Trading Act.
So beware!

More messages from your neighbours
1 day ago

Share your most delicious (but affordable!) go-to meal...

The Team from Neighbourly.co.nz

Winter is knocking at the door and the cost of living has already made itself at home. So let's help each other out by sharing your meal ideas that don't break the bank.

Comment below with your go-to meals that are delicious and affordable.

Type 'Not For Print' if you wish your comments to be excluded from the Conversations column of your local paper.

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13 days ago

And the 2024 Prospa Local Business Hero is...

Prospa

A huge congratulations to mother and son duo, Mary and Sam Danielson from The Puketapu Hotel.

The votes for all finalists have been tallied and they have been chosen by Neighbourly members across the country as the Prospa Local Business Hero of 2024.

The Puketapu Hotel was nominated by a local called Margaret and the nomination reads:
'On Feb 14, 2023, Cyclone Gabrielle flooded many of the rural areas. Puketapu Hotel went under perhaps half a meter of water. However, immediately Mary Danielson and her son, Sam Danielson, along with their loyal staff pulled it together to cook copious amounts of food that without electricity would have been wasted. Throughout the years many of us have been treated with a pub gathering where we can reconnect and a free meal. At Christmas there was Santa, games, gifts for kids, donated patchwork for adults, an ice cream truck and lots of camaraderie.
This February on the cyclone anniversary, they again pulled out the stops to give hundreds of us a special night. We are all tired of the cyclone cleanup and they understood that it was needed.'

Such a deserving business and team, well done Mary and Sam. And thank you to all those who voted!

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13 hours ago

Congratulations to...

The Team from Neighbourly.co.nz

Our Tuesday prize draw is here and the following members have won a $50 movie voucher:

Nazim Molla from Te Atatu South

Cassie Stirling from Napier

Jacob Ferris from Saint Martins

Shania Kenny from Woolston

Are you a winner? Get in touch with our Neighbourly team here to claim your prize.

Not a winner this time? Come back each Tuesday and we will have ongoing prize draws and more winners!

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