Computer repair and IT support in Level 2
We hope you all had a wonderful Level 2 weekend.
With being back to Level 2, our services are (almost) back to normal.
In-home computer repairs:
We are offering again in-home & on-site IT support and computer repairs.
Computer Drop-offs:
You are also welcome to drop your laptop or desktop PC off to us again. For any drop-offs or visits, please ring 0800 487 883 before visiting us – this is to ensure that we are here when you get here.
Pickup service:
We still offer our contactless pickup service, if you are in self isolation or prefer the convenience of a pick-up. All picked up equipment will be disinfected before being dropped back off to you.
Remote support:
We also offer remote support, where applicable. Please talk to us and we will let you know if this is an option.
Hygiene Protocol Outline:
We will ensure, that we disinfect/wash hands before entering your home and begin to work on your computer.
We keep track of who we were in contact with. Our contact register is part of our booking system. If you have any symptoms, please let us know, and we can reschedule your appointment.
Alternatively, our contactless pickup service is still available.
We carry disinfectant with us, suitable for surfaces, like your keyboard, mouse and any other part of your computer we touch during the appointment. We disinfect before and after working on your laptop or desktop computer.
We are endeavouring to stay at least 1 meter apart.
🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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