Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Poll: Are Kiwis allergic to “exuberance”? 🥝
In The Post’s opinion piece on the developments set to open across Aotearoa in 2026, John Coop suggests that, as a nation, we’re “allergic to exuberance.”
We want to know: Are we really allergic to showing our excitement?
Is it time to lean into a more optimistic view of the place we call home? As big projects take shape and new opportunities emerge, perhaps it’s worth asking whether a little more confidence (and enthusiasm!) could do us some good.
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42.4% Yes
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31.6% Maybe?
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26% No
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
Appeal for information following burglaries: Christchurch
Police investigating a stolen trailer and motorcycles in the Christchurch area are seeking help from the public.
On Monday 15 December, Police received a report that the trailer [pictured] had been stolen sometime overnight on Sunday 14 December, from an address on Kairua Road in Hornby.
The trailer - registration U110C - was then used in a burglary of four motorcycles from an address on Almond Lane, Prebbleton on Monday 15 December.
Police have since located the trailer and are now needing the public’s assistance to try find where the trailer has been or who may have been driving the vehicle towing it.
If you have any information regarding the thefts or the trailers movements from Sunday 14 December, around 4pm, onwards please contact Police.
Information can be provided through 105, either online or over the phone, please use reference number: 251215/1054.
Alternatively, you can make a report anonymously though Crime Stoppers on 0800 555 111, using the same reference number.
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