3054 days ago

Job not up to scratch?

Consumer Protection

If you have problems with services or products, you may be protected by the CGA. You should expect services to be carried out with appropriate competency and skills, and completed to a reasonable standard.

For example, Jan had two painters provide quotes for some painting and wallpaper work. She chose her painter and the work was completed. Two weeks later she noticed bumps and lumps in the wallpaper, that she hadn’t noticed at the time the bill was paid.

With a faulty product, you can return it and ask for a repair, replacement or refund. But that’s not so easy with a service! But Jan’s story ended well, the painter came back and rectified the problem at no cost to Jan.

Check out YOUR rights at consumerprotection.govt.nz
Check your rights

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More messages from your neighbours
4 days ago

Poll: Is it ok to regift something that you have been given?

The Team from Neighbourly.co.nz

🎁 Holiday Gift Chat!

Do you ever regift?
What’s your take on asking for a receipt if a gift doesn’t fit?

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Is it ok to regift something that you have been given?
  • 79.9% Yes! It's better to regift what I don't need
    79.9% Complete
  • 20.1% No. It's the thought and effort that matters
    20.1% Complete
826 votes
10 hours ago

Create a Stunning Stain Feature Wall with Resene Colorwood

The Team from Resene ColorShop Hornby

Transform your living room into a work of art with Resene Colorwood wood stains. Find out how to create your own stain feature wall with these easy step by step instructions.

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7 days ago

Poll: Are you starting to feel a lift in business confidence across the Canterbury region?

The Team from Neighbourly.co.nz

The Press reports that Canterbury is right in the middle of a construction boom, with activity forecast to peak around 2027 and major investment flowing into transport, water and energy infrastructure.

We want to know: Are you starting to feel a lift in business confidence across the Canterbury region?

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Are you starting to feel a lift in business confidence across the Canterbury region?
  • 40.8% Yes
    40.8% Complete
  • 59.2% No
    59.2% Complete
76 votes