M
508 days ago

Banking Regulations and Large Corporates - Beware

Mike from Papanui

Found out some pretty shocking information.... I cancelled my insurance policy with AMI and they owed me a refund.
Instead of paying the refund, they set up a direct debit on my bank account with BNZ without my authority and withdrew the amount they were supposed to refund me.
Called the bank to find out how that could have happened and they told me that "a number of large organisations were allowed to set up direct debits without any authorisation from the customer".
I called the Banking Ombudsman and they confirmed that was correct. They said it was done to "reduce the amount of paperwork for the organisations and they depended on the fact it would reflect badly on these organisations if they abused the plan" to prevent any issues.

So anytime they want, telcos, insurance companies electricity companies, etc can set up a direct debit on your accounts and deduct money. If you want to dispute it, you have to go through a disputes resolution process, so there goes hours, days or months of your time to get your money back.

Unbelievable!!!!!

More messages from your neighbours
22 days ago

Some Choice News!

Kia pai from Sharing the Good Stuff

Many New Zealand gardens aren’t seeing as many monarch butterflies fluttering around their swan plants and flower beds these days — the hungry Asian paper wasp has been taking its toll.

Thanks to people like Alan Baldick, who’s made it his mission to protect the monarch, his neighbours still get to enjoy these beautiful butterflies in their own backyards.

Thinking about planting something to invite more butterflies, bees, and birds into your garden?

Thanks for your mahi, Alan! We hope this brings a smile!

Image
18 minutes ago

Scam Alert: Fake information regarding December Bonuses from MSD

The Team from Neighbourly.co.nz

The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’

If you get suspicious communication, please contact Netsafe.

Image
1 day ago

Poll: Are Kiwis allergic to “exuberance”? 🥝

The Team from Neighbourly.co.nz

In The Post’s opinion piece on the developments set to open across Aotearoa in 2026, John Coop suggests that, as a nation, we’re “allergic to exuberance.”

We want to know: Are we really allergic to showing our excitement?

Is it time to lean into a more optimistic view of the place we call home? As big projects take shape and new opportunities emerge, perhaps it’s worth asking whether a little more confidence (and enthusiasm!) could do us some good.

Image
Are Kiwis allergic to “exuberance”? 🥝
  • 41.8% Yes
    41.8% Complete
  • 32.1% Maybe?
    32.1% Complete
  • 26.1% No
    26.1% Complete
368 votes