Scam Alert: Cold calls from banks
A number of banks are reporting scam calls where actors are impersonating bank staff and are soliciting information from business customers.
Be cautious of any unexpected contact and only use verified banking channels.
Important security reminder:
⚠️ Your bank will never ask for your login details – including your username and passwords – by email or phone.
⚠️ Your bank will never send direct links to log in to online banking platforms via email or SMS.
⚠️ Your bank does not need to know your full credit card number and CVV number (they already know these details!)
⚠️ Your bank will never ask you to download software or remotely access your device.
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I am an odd number. Take away a letter and I become even. What number am I?
Do you think you know the answer?
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Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
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