2069 days ago

BAMBILLO ADJUSTABLE MASSAGE BED .... UPDATE!

Margaret from St Albans

Hi Neighbours
It is now SIXTEEN weeks since I tried, ordered, and paid for a Bambillo electric bed at a Christchurch Home Show. It has still not been installed properly. It does not raise my head or feet, massage me, put me in the pain-relieving zero-gravity position for which I bought it, nor adjust in any way. It is just a very expensive, King Single, flat piece of furniture.

WHY? Because it was sent without its motor! It DID come with EIGHTEEN legs, though. (It only needs six). Three weeks ago. I wrote about my experience on this site, and several of you kindly offered advice. I took most of it, as well as emailing the story and your comments to the company, Brand Developers(also known as the TV Shop) marked Attention: General Manager. No response.

Two electricians from different firms later ... (both of whom told me that they had previous experience of this Company's total lack of customer service ... with a customer who was delivered a broken electric massage chair, had to wait for weeks for a replacement, and that was broken, too...) the tally is no motor; then motor sent without the bit that carries the cord to the wall plug to make it go...; no remote control to operate the bed; then it arrived with no batteries and didn't work, anyway; more phone calls via the Philippines and they refuse to patch the calls through to Auckland; more emails to be ignored; then another part was faulty and they replaced one broken item but not the other...

But WAIT! There's more... the bed is difficult for an old lady with arthritis and spinal issues to get in and out of. It sort of sucks you in, and I can't turn over. It is uncomfortable, and the worst thing is .... it CREAKS! If I flex a muscle, or shift my body weight slightly, it sounds like someone walking on old wooden floorboards in an ancient house. My back problems are now worse.

In pain, and at a loss as to what to do, I have been sleeping elsewhere. Meanwhile, this useless piece of junk costing thousands of dollars is not doing what they advertise it will do... all due to their utter incompetence and lousy customer care. Instead of giving me a dream sleep, the Bambillo bed purchase has been a nightmare.

I can't afford a lawyer to force Brand Developers to fulfil the contract, so am stuck with this white elephant. TAKE MY ADVICE .... don't be sucked in by their infomercials. Do what two friends who also wanted a Bambillo have just done. Buy your electric bed from Harvey Norman, where the customer service is outstanding!!

More messages from your neighbours
19 hours ago

Poll: Is it okay to grocery shop in your PJs?

The Team from Neighbourly.co.nz

I'm sure you've seen it while doing your weekly shop... In fact, it may have even been you.

What do you think about people heading to the supermarket in their pyjamas?

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Is it okay to grocery shop in your PJs?
  • 15.1% It's fine!
    15.1% Complete
  • 75.7% It's questionable
    75.7% Complete
  • 9.2% Other - I'll share below
    9.2% Complete
1055 votes
1 day ago

Rise and riddle, friends! Let’s solve this one together!

Riddler from The Neighbourly Riddler

How much dirt is in a hole that measures four feet by four feet by five feet?

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3 days ago

Vanessa

The Team from Humans of Christchurch Ōtautahi

“Giggly girt! Giggly girt!”

“See I got my hair cut on Friday. I've got my hair band to keep it up. See? Like this I keep it up.

Biscuit Blair - she's my favourite woman. And you. And that cheeky lady over there.

My last name is Rule. I'll write it down for you, you silly old duff.
I was born on West Coast. I moved here when I was a little girl.

I like doing pictures here that’s why I like pictures. Doing art. I like going for a walk. I come here Monday, Tuesday, Wednesday, Thursday.

My sister, I go see her on Saturday. Have a cup of coffee, at home. She's five, nine. 59. I'm five, seven, 57. This year I'll be 58. My birthday's on a Thursday. I'm having chocolate cake and pizza. And lolly ice cream.
Some people are noisy. Nicholas, and Peter and Chris, they are my friends and that giggly girt over there.

I get headache sometimes at other work, because noisy.

I'm happy here. I could go for a walk if I want to. I'm good.”

- Vanessa, White Room Creative Spaces

The White Room is a community creative space that removes barriers to
making art. Through this, artists build confidence and connections and
embrace new opportunities.

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