343 days ago

Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard

The Team from Neighbourly.co.nz

What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.

Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.

A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.

Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.

Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.

Andrew is here live on Wednesday from 9.30am for your questions.

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More messages from your neighbours
5 days ago

Poll: Should the government levy industries that contribute to financial hardship?

The Team from Neighbourly.co.nz

As reported in the Post, there’s a $30 million funding gap in financial mentoring. This has led to services closing and mentors stepping in unpaid just to keep helping people in need 🪙💰🪙

One proposed solution? Small levies on industries that profit from financial hardship — like banks, casinos, and similar companies.

So we want to hear what you think:
Should the government ask these industries to contribute?

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Should the government levy industries that contribute to financial hardship?
  • 60% Yes, supporting people is important!
    60% Complete
  • 25.7% No, individuals should take responsibility
    25.7% Complete
  • 14.3% ... It is complicated
    14.3% Complete
1021 votes
13 hours ago

Wild weather in the Waikato

The Team from Neighbourly.co.nz

The Waikato really copped it over the weekend, with wild weather leaving a hefty clean-up bill that may run into the millions.

While things are looking calmer in the days ahead, there are still plenty of slips and flooded roads across the district — so if you’re heading out, take it easy and stay alert.

We want to know: How did you and your whānau get on over the weekend?

Want to see what recovery will look like from here? The Waikato Times has the latest.

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6 days ago

Ready to make the most of retirement?

The Team from Patrick Hogan Village

From hobbies to adventures, there’s so much to enjoy!
- Explore new hobbies like gardening or painting
- Stay active with walking groups or cycling trails
- Learn something new with online courses or local classes
- Give back through volunteering or mentoring

Read the full article and take our fun quiz to find out which activities suit your personality best below!

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