D
1680 days ago

I received Full Refund from Air New Zealand for flights to USA

Debra from Milson

To help others here is how I got a Refund for flights with Air New Zealand to the USA. First off ANZ cancelled flights to San Francisco before the Lockdown. Last week they cancelled my 5 booked flights and gave us a credit so I phoned the airline at 11pm Sunday night and ask for a refund using the following:- went to the US Department of Transportation website and under Refund - Cancellation found the following "If your flight is cancelled and you choose to cancel your trip as a result, you are entitled to a refund for the unused transportation – even for non-refundable tickets." Used this statement in phone call as we were covered as anyone travelling to or through USA is covered. The person I was talking to went away and asked and came back with must be USA citizen(don't think this is necessary but my husband is) so said that and they said yes they would give us a refund so asked for that in writing which he typed up and sent to me while I waited. This morning the refund was credited back to my credit card. May be something similar under EU Rules for other countries. Another option is that 2 days after Air New Zealand cancelled all flights the Changed their Conditions of Carriage to include Pandemics/Epidemics to exclude refunds. Can provide further info on this and how to find out if people want that info.

More messages from your neighbours
3 days ago

Live Q&A: Garden maintenance with Crewcut

The Team from Neighbourly.co.nz

This Wednesday, we're having another Neighbourly Q&A session. This time with John Bracewell from Crewcut.

John Bracewell, former Black Caps coach turned Franchisee Development Manager and currently the face of Crewcut’s #Movember campaign, knows a thing or two about keeping the grass looking sharp—whether it’s on a cricket pitch or in your backyard!

As a seasoned Crewcut franchisee, John is excited to answer your lawn and gardening questions. After years of perfecting the greens on the field, he's ready to share tips on how to knock your garden out of the park. Let's just say he’s as passionate about lush lawns as he is about a good game of cricket!

John is happy to answer questions about lawn mowing, tree/hedge trimming, tidying your garden, ride on mowing, you name it! He'll be online on Wednesday, 27th of November to answer them all.

Share your question below now ⬇️

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4 days ago

Poll: Should all neighbours have to contribute to improvements?

The Team from Neighbourly.co.nz

An Auckland court has ruled a woman doesn’t have to contribute towards the cost of fixing a driveway she shares with 10 neighbours.

When thinking about fences, driveways or tree felling, for example, do you think all neighbours should have to pay if the improvements directly benefit them?

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Should all neighbours have to contribute to improvements?
  • 82.7% Yes
    82.7% Complete
  • 14.7% No
    14.7% Complete
  • 2.6% Other - I'll share below
    2.6% Complete
1747 votes
16 hours ago

Riddle Alert! Who’s Up for Some Brain-Busting Fun?

Riddler from The Neighbourly Riddler

4-letter word, always done tomorrow,
We’re out of tea, the ultimate sorrow!
Without the eye, you owe me some money,
No sugar no nectar no sweetness no honey,
4-letter word, if by chance you choose,
You can never win, you can only lose!
What is the 4-letter word?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

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Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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