Storm update, from Counties Power
Our crews are dealing with multiple lines down across the region. This is a large-scale event and resolution times could be long. Please please prepared for a night without power, and potentially into tomorrow as our crews work in these trying conditions. Please log your outage below or call 0800 100 202 if you do not see it on the below map. Our top priority is to make safe - ensuring the lines down, trees on lines etc are made safe for people and animals. Once we have cleared safety issues (of which there are many tonight) faults will start to be repaired. Thank you for your patience as the crews work hard out there. Stay safe.
Many people assume the outages team know when the power is off at their place. Often they don’t. That will change when the smart network is fully complete. Until then, when your power goes out:
If you have mobile internet check the outages map to see if your outage has been reported.
If not, report it while you are there.
If no power means no internet at your place, call 0800 100 202 to report the outage.
If no power means no phone at your place ask a neighbour to report it, or sit tight.
The faster you tell us about an outage the faster we can locate and repair it. Some outages signal safety issues, so please contact us when the power goes out via the outages map or by calling 0800 100 202. Calls are free and you can choose whether or not to accept any service charges.
Poll: 🗑️ Would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Aucklanders, our weekly rubbish collections are staying after councillors voted to scrap a proposed trial of fortnightly pick-ups.
We want to hear from you: would you be keen to switch to a fortnightly rubbish collection, or do you prefer things as they are?
Keen for the details? Read up about the scrapped collection trial here.
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85.6% Same!
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14.4% Would have liked to try something different
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