Samsung Galaxy A51 from PBTech
On the 10th June 2021, I visited PB Tech, Henderson, with my newly bought mobile phone( under warranty) A51 for repair. I was told by the person at the Repair and Service desk that I would get my phone back in a week. After 10 days I rang P B Tech to enquire about the status of the repair. I was told that they would find out and ring me back. No call came. Then after two days, I rang again. This time I was told that my phone has been repaired and is waiting for a pick up from Samsung , main office. They said that I would get it in a few days time, and that no charged has been registered. No call came and I was waiting patiently. Then I received a call at work to say that it would cost $200 for the repair and If I was interested in getting the phone repaired. I replied that I was told that it was already fixed and that there was no charge. I also informed him that I would consider it and call him back. That evening I called PB Tech and asked them to proceed with the repairs. I was then informed that they would charge me only the charge that Samsung would charge. Then got a call after a week telling me it is ready for pick up. They charged me $178.00 including GST. I paid the amount and noticed that screen protector was missing. I then asked for it and PB Tech did not have one. I had to wait another 3 days to get it by courier post.(on Monday) Then on Sunday, today , I went to PB Tech and spoke to the Repair and service personnel. It was 3.50pm. I asked if he could please put the screen protector on. I gave him the whole package which had the phone and the invoices and the screen protector. He immediately said that there would be a charge. This annoyed me and I told him that he had not returned my phone with the screen guard protector on. He the rudely said," Why the f**** did you not tell me before. I then said that he should not speak to me like that. He was quiet and I told him that that he owes me an apology. He replied that it is best that we do not speak and that he would get the work done. He did it and I left PB tech. This has app. taken me a month and a half to get my phone fixed. This cost was part under warranty and part for water damage.
I write this review as a disgruntled customer. This should not happen to anyone else and PB Tech must check on the personnel they employ.
🧩😏 Riddle me this, Neighbours…
I am an odd number. Take away a letter and I become even. What number am I?
Do you think you know the answer?
Want to stop seeing these in your newsfeed? No worries! Simply head here and click once on the Following button.
Scam Alert: Bank cold calls
ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.
🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.
Remember, banks will:
❌ Never ask for your banking passwords, PINs, or verification codes
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device
❌ Never ask you to purchase gift cards or transfer funds.
If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.
Some Choice News!
DOC is rolling out a new tool to help figure out what to tackle first when it comes to protecting our threatened species and the things putting them at risk.
Why does this matter? As Nikki Macdonald from The Post points out, we’re a country with around 4,400 threatened species. With limited time and funding, conservation has always meant making tough calls about what gets attention first.
For the first time, DOC has put real numbers around what it would take to do everything needed to properly safeguard our unique natural environment. The new BioInvest tool shows the scale of the challenge: 310,177 actions across 28,007 sites.
Now that we can see the full picture, it brings the big question into focus: how much do we, as Kiwis, truly value protecting nature — and what are we prepared to invest to make it happen?
We hope this brings a smile!
Loading…
