Beware of Shake Shed Company for icecream cakes!
This is a warning to not buy icecream cakes from the Shake Shed Company. I bought a Party Cake via their website on August 17th and when I went to pick it up, they gave me the wrong cake. I wouldn't have minded if it was for an adult's birthday but it was for my daughter's 2 year birthday so I specifically ordered the fun party cake. As of today, still no one in management has called me back. I have literally left message after message for Karen (the manager of Shake Shed Glenfield) to call me and she has refused to contact me. I also left numerous messages with someone called Chang, who the female employee at Shake Shed Glenfield said I could also try to contact. Again, no response. I finally went back to Shake Shed Glenfield in person and was told by the female employee that I've been dealing with there, that Karen gave her the message that I was only entitled to a hot dog voucher for the cake mistake because I took the cake the day it was due to be picked up. This is absolutely outrageous because I had NO CHOICE but to take it, as my daughter's birthday was the next day and there was no time to get another ice cream cake anywhere else (they take at least 1 week to make). The part I'm really angry about is that I've had to chase management for over 2 months just to get the answer that they won't accept responsibility for the mistake and provide a refund. I've given them chance after chance to show some kind of customer service but they are absolutely the worst company I've ever dealt with. Even their head office phone number goes to an un-named voicemail which they don't reply to. I've emailed them and they just ignore me. I tried this company based on a friend's good experience with them but I just have to warn others that if they make a mistake with your order, they just won't care at all! Rant over.
Poll: Do you set New Year’s resolutions?
🎉 2026 is almost here!
We’re curious ... how do you welcome it?
Do you set resolutions, follow special traditions, or just go with the flow?
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10.5% Yes! New Year, New Me
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20.2% Yes - but I rarely stick to them
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69.3% Nah - not for me
Witnesses sought in relation to mass disorder on K-Road Auckland
Police are appealing to the public for any footage they may have of the mass disorder that occurred on Karangahape Road in Auckland in the early hours of Sunday 28 December.
Emergency services were called to the disorder around 3.41am where it is estimated around over 50 people were present.
A Police investigation is underway after there were three serious assaults on and around Karangahape Road during the mass disorder.
A portal has been set up to allow the public to upload any footage they have of the disorder and the serious assaults.
The portal is https://dahr.nc3.govt.nz/
Police have arrested one person but are asking for help to identify and locate others involved.
• Around 4:15am there was a serious assault outside the Crown Bar on Queen Street.
A 33-year-old man received serious injuries and was hospitalised.
The offender is still unknown, and the Police file number is 251228/4647.
• Around 4:30am there was another serious assault on a Cobden Steet just off Karangahape Road.
A 27-year-old man received serious injuries and was hospitalised.
The offender is still unknown, and the Police file number is 251228/4462.
• Around 5am there was third serious assault at the Mobil Service Station on the corner or Karangahape Road and Ponsonby Road.
A 46-year-old man received serious injuries and was hospitalised.
A 21-year-old man has been charged with wounding with intent to cause grievous bodily harm.
He has been bailed to appear in court again on 16 January 2026.
The Police file number is 251228/4774.
Police would like to speak to anyone who has witnessed or filmed the assaults.
Witnesses can call Police directly on 105.
Please quote one of the above file numbers.
Scam Alert: Fake information regarding December Bonuses from MSD
The Ministry of Social Development is reporting that fake information is circulating about new ‘December bonuses’ or ‘benefit increases’
If you get suspicious communication, please contact Netsafe.
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