Unpleasant surprise in your bill?
Talk to your provider and give them a chance to sort it. If it remains unresolved, you can talk to TDR – your free and independent complaint service.
TDR helps over 3,000 Kiwis every year with their telco troubles. Whether it’s a broadband, mobile or home phone billing issue, it’s free to resolve your complaint with TDR. It’s easy too – you can contact us online or by phoning 0508 98 98 98 – and we’ll start working with you and your provider.
Poll: As a customer, what do you think about automation?
The Press investigates the growing reliance on your unpaid labour.
Automation (or the “unpaid shift”) is often described as efficient ... but it tends to benefit employers more than consumers.
We want to know: What do you think about automation?
Are you for, or against?
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9.4% For. Self-service is less frustrating and convenient.
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43.5% I want to be able to choose.
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47.1% Against. I want to deal with people.
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