1643 days ago

NZ POST SERVICE OR LACK OF.

Linda from Henderson

I have been saving tokens for months for a magazine competition that ends very shortly.
This was a snail mail only competition, and having not used snail mail for letters for a very long time, and it being lockdown, I managed to find a Christmas stamp value $1.30. Thought this would more than cover the cost. Stuck it on and posted letter.
Today I received it back with " insufficient postage" plastered all over it.
Your kindness and spirit NZ Post during this hard time is unbelievable.
You must be making a fortune on all the Trademe parcels which are being posted.
You knew it was an entry form because the envelope was opened.
Might be a good time to improve your customer service.

More messages from your neighbours
7 days ago

Share your favourite main crop potato recipe and win a copy of our mag!

William Hansby Reporter from NZ Gardener & Get Growing

Love potatoes? We will give away free copies of the May 2026 issue to readers whose potato recipes are used in our magazine. To be in the running, make sure you email your family's favourite way to enjoy potatoes: mailbox@nzgardener.co.nz, by March 1, 2026.

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5 days ago

🧩😏 Riddle me this, Neighbours…

The Riddler from The Neighbourly Riddler

I am an odd number. Take away a letter and I become even. What number am I?

Do you think you know the answer?

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3 days ago

Scam Alert: Bank cold calls

The Team from Neighbourly.co.nz

ASB is warning customers about reports of cold calls from scammers claiming to be from ASB. These scammers are trying to obtain personal information, including usernames, dates of birth, and verification codes sent to your mobile phone.

🛡️ The "Caller Check" Test
If you get a call from someone claiming to be from ASB and you’re unsure, just ask them for a Caller Check. You will then be able to verify the call through the app.

Remember, banks will:​​
❌ Never ask for your banking passwords, PINs, or verification codes​​
❌ Never need to know your full credit card number – especially the CVC
❌ Never ask you to download software or remotely access your device​​
❌ Never ask you to purchase gift cards or transfer funds.

If you have received a phone call and think your account has been compromised, call ASB on 0800 ASB FRAUD (0800 272 372), or visit your local branch.

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