Hospital EDs are using a voucher system to divert patients to private clinics
What's happening:
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Waitākere Hospital’s stretched emergency department is sending about 25 patients a day to an urgent care clinic with a voucher to cover the cost. The vouchers are offered to patients when EDs have long wait times and cover consultations which can cost as much as $200 at private centres. The voucher system has been in place at emergency departments for at least 10 years, but their use has risen dramatically at some hospitals. In the last three years, the number of vouchers issued at Waitākere Hospital has increased nearly 60%. The total spent on vouchers in Waitematā (North Shore and Waitākere EDs) was $1.8m in 2024, up from $1m in 2022.
The response:
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Dr Kate Allan, the NZ chair of the Australasian College for Emergency Medicine, said the voucher system relieved pressures on the EDs where they were offered. "Where it is in effect it makes a difference for those patients... because it spreads the load and it redirects those patients to the care they need in urgent care." But Northland ED doctor Dr Gary Payinda said he believed the voucher system was one of a growing number of areas in which public services were being privatised. "In order to have a good, stable system in the future, you cannot keep giving public taxpayer money to private corporations because it weakens the system from within." Payinda estimated that the $1.8m spent on vouchers last year in Waitematā would pay for up to 14 nurse practitioners, who could see up to 100 patients a day.
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Once again, Resene and NZ Gardener are on the hunt for New Zealand’s best shed! Send in the photos and the stories behind your man caves, she sheds, clever upcycled spaces, potty potting sheds and colourful chicken coops. The Resene Shed of the Year 2026 winner receives $1000 Resene ColorShop voucher, a $908 large Vegepod Starter Pack and a one-year subscription to NZ Gardener. To enter, tell us in writing (no more than 500 words) why your garden shed is New Zealand’s best, and send up to five high-quality photos by email to mailbox@nzgardener.co.nz. Entries close February 23, 2026.
Poll: 🤖 What skills do you think give a CV the ultimate edge in a robot-filled workplace?
The Reserve Bank has shared some pretty blunt advice: there’s no such thing as a “safe” job anymore 🛟😑
Robots are stepping into repetitive roles in factories, plants and warehouses. AI is taking care of the admin tasks that once filled many mid-level office jobs.
We want to know: As the world evolves, what skills do you think give a CV the ultimate edge in a robot-filled workplace?
Want to read more? The Press has you covered!
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53.8% Human-centred experience and communication
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14.1% Critical thinking
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29.4% Resilience and adaptability
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2.7% Other - I will share below!
Assistant Manager - Restaurant
Date posted: February 20, 2026
Pay: NZ$25.00 - NZ$30.00 per hour
Job description:
Date posted: February 20, 2026
Pay: $25.00 per hour
Job description:
We are seeking an experienced and motivated Assistant Restaurant Managers to help lead operations at our popular Indian restaurant located in the vibrant heart of Milford, Auckland. These full-time, permanent position is ideal for hospitality professionals who thrive in fast-paced environments and take pride in delivering outstanding dining experiences.
About the Role
As an Assistant Restaurant Manager, you will play a pivotal role in supporting the Restaurant Manager in the smooth day-to-day running of the business. You’ll assist in maintaining high standards of food quality, customer service, and operational efficiency while mentoring a diverse and energetic team. You will also contribute to building a welcoming atmosphere that reflects the warmth and authenticity of Indian hospitality.
Key Responsibilities
Support the Restaurant Manager and business owner in planning, coordinating, and monitoring daily restaurant operations to ensure consistent quality and efficiency.
Collaborate with Chefs to plan seasonal and promotional menus, ensuring dishes remain true to traditional Indian flavours while appealing to a broad customer base.
Supervise and actively participate in front-of-house operations, including guest greetings, reservations, service flow, and complaint resolution.
Oversee stock management, cost control, and supplier relationships, ensure accurate ordering, inventory tracking, and waste minimisation within budgetary parameters.
Organise and coordinate special events, functions, and catering services in collaboration with the Restaurant Manager.
Maintain compliance with health, safety, and hygiene standards in accordance with New Zealand food regulations.
Recruit, train, roster, and coach staff members to foster a motivated and customer-focused team culture.
Review customer feedback and identify opportunities for service improvement.
Assist with administrative duties such as cash handling, daily reconciliation, and performance reporting.
Monitor Delivery App side of business, co-ordinate with the service providers to increase the sale.
Skills and Requirements
Minimum 4 year of relevant management or supervisory experience in a busy hospitality environment, or a relevant qualification in Hospitality Management or a related field.
Availability to work 30 – 35 hours per week on a 7-day roster, including evenings, weekends, and public holidays as required.
Strong leadership, communication, and interpersonal skills, with the ability to motivate and guide staff in a team-oriented environment.
Excellent organisational and problem-solving abilities, capable of staying calm under pressure.
Solid understanding of food cost management, stock control, and basic financial reporting.
Genuine passion for Indian cuisine and hospitality, with an eye for detail and customer satisfaction.
A proactive, hands-on attitude and willingness to assist in all areas of service when required.
What We Offer
Competitive pay based on experience and performance.
A friendly, multicultural work environment with opportunities for career development and advancement.
The chance to contribute to restaurant's improvement with loyal customer followings and strong community ties.
Eligibility:
Applicants must be New Zealand Citizens, Permanent Residents, or credentials to seek work visa in New Zealand.
Job Types: Full-time, Permanent
Benefits:
Free food
Professional development assistance
Work Location: In person
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