Southern Cross misbehaving
This week we discovered Southern Cross had been acting less honorably than we would expect from our largest medical insurer.
Removing a benefit that enables policyholders to access new private hospital treatments when they become available. This isn't experimental treatment; this is MedSafe Approved and Pharmac Funded. Making it more difficult for about 1 in 5 people that have cover with them.
It might be okay for them to make the changes; their policy wordings say they can. More, the problem is how they did it without effective notice and left policyholders and the financial services industry to figure it out.
On the basis that neither clients calling nor product research houses have picked it up in nearly three years, this is more about how it was done than it is about people picking it up and understanding it.
New Year, New Questions You Won’t Solve!
I get smaller every time I take a bath.
What am I?
Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.
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Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.
Clothesline upgrade
Turn a tired old clothesline into a stylish garden feature that brings joy to the chore of getting your washing out in the sun. Finish in Resene Waterborne Woodsman Crowshead. Find out how to create your own with these easy step by step instructions.
Explore more, worry less at Ryman
Pack your bags, hit the open road, or set sail on your next big adventure. With Ryman’s lock-and-leave-style living, you’re free to explore without worrying about home maintenance or security.
While you’re off enjoying life, we’ll take care of everything back home – from mowing the lawns to watering the garden, pulling weeds, and even cleaning the windows.
Ryman residents are free to embrace adventure because they're not tied down with home maintenance stress and security worries. They're rediscovering lost passions and plunging headfirst into new ones whenever they feel like it.
Click find out more to discover the lifestyle.
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