308 days ago

Southern Cross misbehaving

Willowgrove Consulting Limited

This week we discovered Southern Cross had been acting less honorably than we would expect from our largest medical insurer.

Removing a benefit that enables policyholders to access new private hospital treatments when they become available. This isn't experimental treatment; this is MedSafe Approved and Pharmac Funded. Making it more difficult for about 1 in 5 people that have cover with them.

It might be okay for them to make the changes; their policy wordings say they can. More, the problem is how they did it without effective notice and left policyholders and the financial services industry to figure it out.

On the basis that neither clients calling nor product research houses have picked it up in nearly three years, this is more about how it was done than it is about people picking it up and understanding it.

More messages from your neighbours
1 day ago

Happy Friday y'all! Here's the last riddle of the week!

Riddler from The Neighbourly Riddler

I am an instrument through which sounds are made, and yet, I am not something that can be played. What am I?

Do you think you know the answer to our daily riddle? Don't spoil it for your neighbours! Simply 'Like' this post and we'll post the answer in the comments below at 2pm.

Want to stop seeing riddles in your newsfeed?
Head here and hover on the Following button on the top right of the page (and it will show Unfollow) and then click it. If it is giving you the option to Follow, then you've successfully unfollowed the Riddles page.

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5 days ago

Why are ghosts such bad liars?

The Team from Neighbourly.co.nz

...You can see right through them.

No, we haven't lost the plot! July 1st is International Joke Day and because laughter is good for your body, we want to get involved.

So, go on, jokers! Share your best joke below...

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S
14 hours ago

Soil / clay

Sue from Torbay - Long Bay

Hi
Does anyone know where I can get rid of excess soil (has clay in)?

Many thanks