Free and independent complaint service
Connection issues got you feeling sad? Extra charges making you mad? We encourage you talk to your provider first, often they will solve it quickly.
However, if it remains unresolved or if you need some help making your complaint, talk to TDR – your free and independent complaint service.
We’re here to help when phone and internet disputes go bad.
Bright Spots is back - and it's better!
We're looking for your most colourful photos! Resene ColorShops and Neighbourly have teamed up again this winter to bring you Bright Spots, a celebration of the colourful spaces and places in your life.
But this year it's a little different!
This year we're calling on Neighbourly members to share photos wherever there's a bright spot that brings you joy - whether it's in the office, at your home or when you're out and about in your neighbourhood. If it brings a smile to your face we'd love to see it.
Share a photo that brings a little colour to your day and you could win one of ten prize packages valued at $500 (including a $250 Prezzy® card and a $250 Resene gift card).
Celebrating our 2025 Prospa Local Business Hero winner!
Picking up an incredible 27% of Neighbourly member votes, we are thrilled to announce Catnap Cafe as this year's Prospa Local Business Hero! Catnap is an incredible small business based in Christchurch - both a traditional cafe where cat lovers and cats can spend time together - as well as a home for rescues, helping them find forever homes.
Here's a few words from Alyssa and Nate, the founders of Catap Cafe: "We’re stoked to have won the Prospa Local Business Hero Awards! We’re so grateful to our community for the nominations, votes and ongoing support and we’re super proud of what Catnap means to people. Having this recognition means a lot to us."
A huge congratulations to the Catnap team - and a big thank you to every Neighbourly member who made a nomination and voted in this year's Prospa Local Business Hero campaign!
Who gets your vote?
The regional finalists are in - and we have an incredible bunch of businesses vying for the title of this year's Local Business Hero. But we need your help to decide the winner! It'll only take a moment to vote - but it could change a small business's future.
Your vote puts them in the running to win a prize package worth over $30,000. Be a good neighbour and make your vote today.
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