Neighbourly Q&A: Consumer rights with CAB's Andrew Hubbard
What can you do if you buy something that breaks soon after you buy it? It's time for another helpful Q&A.
Today we have Andrew Hubbard from Citizens Advice Bureau New Zealand (CABNZ) who will be answering your questions about your consumer rights.
A little bit about Andrew:
Dr Andrew Hubbard is deputy chief executive of Citizens Advice Bureau New Zealand (CAB) and loves working for the CAB so much that he’s been there for more than fifteen years.
Andrew believes in the difference people can make working together in the community and loves being able to support the work of the more than 2000 CAB volunteers across the motu. Andrew’s background is in policy and he’s been actively involved in consumer issues for the fifteen years he’s been at the CAB.
Andrew and the CAB team are ready to answer your questions about your consumer rights. This might be questions about when you can get a refunds, your rights when buying via Facebook or overseas, product delivery issues and what to do if a retailer won't sort a problem out for you.
Andrew is here live on Wednesday from 9.30am for your questions.
Night-time roadworks on SH16
From 23 November to 17 December, stop/go traffic management will be in several locations on SH16 between Mabbett Lane and Restall Road (Sundays to Thursdays, 9pm to 5am).
Works will include chipsealing and stormwater improvements. There may be delays to your journey when travelling through the area. Click to find out more.
NZCCM Massage and English Programmes
The New Zealand College of Chinese Medicine (NZCCM) offers industry-focused Massage and English programmes that prepare students for professional practice.
Students gain strong Anatomy and Physiology knowledge, hands-on experience in the student clinic, and pathways into health and wellbeing careers. NZCCM actively incorporates tikanga Māori and Te Ao Māori, partnering with local marae for cultural learning and community treatments.
As Auckland’s only provider of Massage diplomas, NZCCM is enrolling now for February 2026 Programmes include the Level 5 Wellness and Relaxation Massage Diploma and the Level 6 Remedial Massage Diploma, both NZQA-approved with intensive block courses. NZCCM also offers NZCEL Level 4 for academic English preparation.
Open Days will be held on 12 December and 23 January.
Contact: 09 580 2376 or auck@chinesemedicine.ac.nz
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Poll: Should we be giving the green light to new mining projects? 💰🌲
The Environmental Protection Authority announced this week that a proposed mine in Central Otago (near Cromwell) is about to enter its fast-track assessment process. A final decision could come within six months, and if it’s approved, construction might start as early as mid-2026.
We want to know: Should mining projects like this move ahead?
Keen to dig deeper? Mike White has the scoop.
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53.2% Yes
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46.8% No
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